Title: Systems Analyst, Open Text Content Server Focus, Progression 
Company: Tampa Electric Company
Location: TECO Plaza 
State and City: Florida  -  Tampa
Shift: 8 Hr. X 5 Days

TITLE:    Systems Analyst, Open Text Content Server Focus, Progression
PERFORMANCE COACH:     Manager IT Corporate Operations
COMPANY:   Tampa Electric
DEPARTMENT:    Information Technology

Please note that this postion can be hired at any level within the job family based on years of experience and eduction.  

POSITION CONCEPT 
A Systems Analyst develops applications; implements software packages, integrates applications, and provides 24x7 application support.  Collaborates on all phases of the software development life-cycle (SDLC) with a focus on the application design, development, and implementation phases.  Utilizes appropriate development tools and technologies in keeping with the IT architecture.

ADVANCEMENT IN PROGRESSION 
Advancement to a higher level is based on value added to the Company through increased duties, responsibilities, and accomplishments.  Advancement is not automatic, i.e. based solely on time in the job, but will be based on direct observation of the employee’s performance, accomplishments, qualifications, and the business and/or technical needs of the department.

 
Level 1 - Associate Systems Analyst 
The Associate Systems Analyst develops software of limited complexity.  Provides primary support for one or more applications. Participates on Application Development and Support teams.  Works under direct supervision.

PRIMARY DUTIES AND RESPONSIBILITIES 

1.    Develops software of limited complexity based on specifications provided.  
2.    Implements software packages for which limited configuration and integration is required with minimal vendor contact.
3.    Integrates applications where the complexity of interfaces is limited and based on specifications provided.
4.    Provides 24x7 primary support for one or more applications typically classified as ‘niche’ or ‘core’, but not ‘mission-critical’.  May provide secondary support for mission-critical applications.
5.    Supports the request and analysis phases of SDLC by assisting with documentation and estimates.
6.    Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables under the guidance of more senior staff.
7.    Participates on an Application Development and Support team as well as project teams under the direction of their manager, senior team members, or project managers.
8.    Acquires and maintains knowledge of business areas relevant to projects and application support assignments.
9.    Acquires and maintains appropriate technical skills.

Technical Skills Needed for Focus:

• OpenText Archiving and Doc Access for SAP 
• OpenText Archive Center 
• OpenText Content Server
• OpenText Capture Center
• OpenText Enterprise Scan 
• OpenText Web Viewer 
• OpenText Vendor Invoice Management for SAP 
• Intelligent Capture Center
• OpenText Directory Services
• C# Programming to the OpenText API would be a very nice to have skill
• Development experience in Opentext Exstream is an added advantage.

QUALIFICATIONS

Education

Required:    Bachelor’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline.  In lieu of 
Bachelor’s degree, additional years related experience may be considered.

Licenses/Certifications

Preferred:    Certifications in specific job-related disciplines are preferred.

Related Experience 

Required:    Minimum one year of experience in systems analysis, design, and development.  In lieu 
of Bachelor’s degree, a minimum high school diploma and 4+ additional years related experience may be considered.

Knowledge/Skills/Abilities (KSA)

Required: 
•    Working knowledge of business software applications and hardware technologies.  Stays current with IT industry trends and emerging technologies.
•    Good verbal, written, analytical, and interpersonal skills.
•    Understands project plans and is able to clearly articulate their role, project goals, and timelines.
•    Working knowledge of the Microsoft Office suite.  
•    Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture.

WORKING CONDITIONS
Most work performed in an office environment, but occasional travel to operating locations is required.

LEADERSHIP COMPETENCIES 
•    Champions Safety, Health and the Environment
•    Takes Ownership and Acts with Integrity
•    Drives Business Excellence for Customers
•    Builds Collaborative Relationships
•    Develops People and Teams
•    Cultivates Innovation and Embraces Change
•    Thinks Strategically and Exercises Sound Judgment