Customer Service TE

Customer Service

Tampa Electric’s Customer Service Professionals (CSPs) are typically the first point of contact for our electric customers and gas customers from our sister company, Peoples. Each year, they answer over 2 million gas and electric service calls with one goal in mind—ensure each customer experiences quality service with each interaction. 

Train for a Customer Service Professional role with us 

Tampa Electric hires both bilingual (English/Spanish) and non-bilingual team members. Once training is completed, shift hours are based on business needs and seniority. New team members work a daytime shift that ends as late as 6:30 p.m. There is a shift differential for bilingual CSPs. 

New CSP classes are held two to three times a year. Due to the overwhelming interest in the position, the application period can close quickly. Prospective CSPs are encouraged to create a profile and upload a resume to this site to be able to complete the application process quickly when we open a new class for


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