Title: Program Manager (CE) 
Company: Tampa Electric Company 
State and City: Florida - Tampa
Shift: 8 Hr. X 5 Days

POSITION CONCEPT

The Program Manager – Commercial is responsible for administering activities associated with the delivery of commercial conservation programs and for directing and adhering to the procedures that the company has filed with the Florida Public Service Commission in a consistent and cost-effective manner. Assists in training employees to implement EMS commercial programs. Directs and adheres to the standards that the company has filed with the Florida Public Service Commission (FPSC) in a consistent and cost-effective manner, as it relates to commercial programs. Modifies and /or changes commercial EMS programs, as necessary. Performs under minimal supervision and has indirect supervisory responsibilities.

PRIMARY DUTIES AND RESPONSIBILITIES

• Lead and coordinate the development, implementation, supervision and maintenance of Commercial Demand Side Planning (DSM) program activities. Associated duties include coordinating research, testing, monitoring, reporting and procedure development of new and existing programs within the Company and with outside contractors and venders to grow customer participation, and control expenses. 
• Coordinate the development and preparation of all quality standards for the commercial EMS programs. Prepare and report commercial conservation activities, budget commercial program expenses and report on commercial DSM performance, in addition to responding to FPSC interrogatories and miscellaneous requests.
• Provide technical training to internal team-members and external contractors. Determine if/when business constituents are job-ready, to perform commercial responsibilities, through field/situation observation. Mentors, provides feedback on performance results and provides additional training for EMS team members. 
• Responsible for establishing objectives for DSM commercial programs, including responsibility for coordination of DSM-related advertising, public announcements and company-sponsored brochures.
• Establishes updates and maintains training criteria and techniques for the Company’s commercial EMS-related programs. Also assists in maintaining the EMS library and/or database of technical reports related to commercial equipment. 
• Develops business relationship with business partners and all other appropriate key shareholders to foster long term partnerships and to ensure successful execution of commercial programs implementation. 
• Lead special projects as assigned, including budgeting, reforecasting and completing interrogatory responses and commercial program surveys. Provide direct support to the Company’s Incident Command duties & responsibilities for storm duty and other emergency response activities. 

QUALIFICATIONS

Education

• Required: Bachelor’s degree in a related field.
• Preferred: Bachelor’s degree in business, engineering, marketing, accounting or finance.

Licenses/Certifications:

• Required:
  • Valid driver’s license and use of reliable personal vehicle necessary to perform field activities anywhere in Tampa Electric service territory. 
  • Certified Energy Manager (CEM) and/or Business Energy Professional (BEP or CEAIT) must pass examination required within one year of obtaining position.
• Preferred: Certified Energy Manager.

Experience

• Required: 4 years experience working with commercial energy management programs and commercial customers.
• Preferred: 2 years utility program management experience with commercial programs.

Knowledge/Skills/Abilities:

Required:

• Demonstrated knowledge of Commercial tariff agreements and regulatory requirements for the accurate delivery of current Conservation programs.
• Moderate competency in Microsoft Office Suite and computer skills. Emphasis on Microsoft Excel.
• Proficient in planning & organizing skills to administer the commercial demand and energy goals.
• Above average communication skills. Proficient in performing variance analysis, writing responses to interrogatories, and writing other ad hoc reports to management.
• Above average knowledge of industry commercial conservation programs and program development techniques.
• Demonstrated negotiation skills in the areas of vendor management and contract negotiation.

Preferred:

• Two (2) years working knowledge of program development or program management
• Two (2) years demonstrated experience of successful negotiation skills
• Two (2) years of direct or indirect contract and/or program management
• Knowledge of TECO Customer Service programs, experience in high bill resolution and energy conservation techniques; knowledge and experience in Microsoft Office suite, the Energy Management database, and use of laptops and wireless technologies.

LEADERSHIP COMPETENCIES

• Speaks up on Safety, Health and the Environment
• Takes Ownership and Acts with Integrity
• Drives Operational Excellence for Customers
• Builds Strong, Collaborative Relationships
• Develops People and Teams
• Cultivates Innovation and Embraces Change
• Thinks Strategically and Exercises Sound Judgment

WORKING CONDITIONS

Driving up to 25% of the day; up to 75% spent in a combination of working with Customers, working outdoors and in attics, walking, bending, and climbing.

PHYSICAL REQUIREMENTS

Physical ability to safely lift, carry and maneuver a thirty-five (35) pound ladder, climb throughout attics to perform audits and inspections in adverse conditions such as superheated attics and outdoors in sun and rain.

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.