Title: Mgr Corporate Credit and Payments 
Company: Tampa Electric Company 
State and City: Florida - Brandon
Shift: 8 Hr. X 5 Days

POSITION CONCEPT 

The Mgr Corporate Credit and Payments is responsible for the development and implementation of corporate strategic direction related to managing all credit, collections and payments processes, bad debt initiatives, revenue protection, low-income projects, and overall credit policies and procedures for Tampa Electric Company and Peoples Gas.  Interacts with government agencies, legal entities, insurance companies and banking institutions that impact corporate credit processes.  Ensures corporate compliance with Federal laws (FACTA, Red Flag) for all credit related activities.

PRIMARY DUTIES AND RESPONSIBILITIES 

• Develop and implement Revenue Recovery strategies in order to manage the Company’s multi-million-dollar bad debt budget.  Administer and provide direct oversight of the policies and procedures for all Revenue Recovery activities to ensure customer and business needs are achieved and compliance within industry rules and regulations, and FPSC tariffs are met.  Ensure all policies and procedures are consistently applied throughout the organization.  Effectively manage the Revenue Recovery O&M and bad debt budget (gas and electric).
• Manage internal collection team to ensure proper security coverage is administered on all residential, commercial and industrial accounts, in addition to, all security requirements for transmission and wholesale customers.  
• Manage internal collection team responsible for collection of delinquent accounts to avoid bad debt write-offs.  Manage processes for commercial and residential bankruptcy filings that impact both TEC and PGS, utilizing all corporate legal resources (internal/external) to minimize company loss.
• Manage vendors responsible for providing customer credit scoring data to ensure valid guidelines are utilized with emphasis on Red Flag detection.  Manage outsourced collection agencies, including: agency selections, negotiating contract fees, auditing activities for FRCA compliance, and tracking performance to maximize the collection of bad debt.  
• Develop, direct and execute all revenue protection activities related to theft of energy.  This includes proper case summary and data to support the arrest and prosecution on all theft related cases.
• Accountable for all safety policies, procedures, and training for department.  This includes all corporate compliance with company’s Safe Work Practice Guidelines.
• Represent TECO on various Boards (Community Action Board, Leadership Hillsborough, etc.) for networking and community involvement.

QUALIFICATIONS

Education  

• Required: Bachelor’s degree in a related field. In lieu of a Bachelor’s degree, an Associate’s degree with an additional 2 years of experience may be considered.

Direct Experience

• Required:    6 years of experience in Corporate Credit experience.
• Preferred:    Experience supporting an SAP CRB landscape.  Successful interactions and experience in dealing with the Florida Public Service Commission Staff Members.

Supervisory Experience 

• Required:   3 years of experience in a leadership or supervisory role.

Knowledge/Skills/Abilities 

• Required:    Demonstrated effective individual and strategic leadership skills; organizational and planning skills; and effective interpersonal communication skills.
• Preferred:     Increased knowledge of industry business practices with focus on Credit and Collections. 
   

WORKING CONDITIONS 

Must be able to travel to meetings and conferences outside of the service area, including travel to division offices for strategy sessions.

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.