Title: Sr. Systems Analyst    
Company: Peoples Gas System
State and City: Florida   -  Tampa
Shift: 8 Hr. X 5 Days

WHO WE ARE

Peoples Gas is the fastest growing natural gas utility in the Southeast with career opportunities that fit your future. Our organization is diverse – in people, opportunities, and careers. We foster a dynamic and inclusive workplace where safety, innovation and collaboration are at the heart of everything we do.

HOW WILL YOU HELP DRIVE THE FUTURE OF NATURAL GAS?

The Systems Analyst Sr. will specialize in systems’ support technologies, responsible for designing, developing, and maintaining information systems and applications. They will work closely with cross-functional teams to identify and analyze business requirements and translate them into technical solutions. They will possess a strong understanding of systems support, including Utility-related (Ex. Electric, Natural Gas, or Water) systems, and will be able to leverage this knowledge to develop and implement effective solutions.

WHAT YOU NEED TO SUCCEED

• Bachelor’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems, or equivalent discipline from an accredited institution. 
• 6 years of experience in systems analysis, design, and development.
• Strong knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies; suggests application of innovative technologies when appropriate.
• Strong verbal, written, analytical, and interpersonal skills. Frequently presents information to their team and department.
• Strong working knowledge of MS SQL and SQL Server Management Studio.
• Demonstrate knowledge of fundamental concepts of (Ex. Python, C#, VB.net) programming languages and use of developer tools (Ex. PL/SQL Developer, SQL Server Management Studio, Microsoft Visual Studio).
• Understands project plans and able to clearly articulate their role, project goals, and timelines. Develop project plans for small projects; partners with Project Managers to develop project plans for large projects.
• Creates and reviews technical design specifications and possesses knowledge of development tools and technologies in support of Information Technology Architecture.
• Proficient with the Microsoft Office suite.

PRIMARY DUTIES & RESPONSIBILITIES

• Develops complex software based on specifications provided. Collaborates with Business Systems Analysts and/or Business Partners to develop software specifications.
• Implement software packages for which in-depth configuration and integration are required; drives substantial interaction with vendor resources.
• Integrates applications with complex interfaces based on specifications provided.
• Provides 24x7 primary and/or secondary support for one or more applications classified as niche, core, or mission critical.
• Supports the request and analysis phases of SDLC by producing required documentation and estimates; reviews deliverables produced by junior staff.
• Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables; reviews deliverables produced by junior staff.
• Participates on an Application Development and Support team as well as project teams under the direction of their manager or project managers. May function as Technical Lead on any project.
• Acquires and maintains knowledge of business areas relevant to projects and application support assignments.
• Acquires and maintains appropriate technical skills and mentors junior staff. Participates in developing and driving standard practices within their team.

POSITION PROFICIENCIES

• Technical: A strong understanding of support for vendor-developed systems. This may include mobile field applications, cloud-based systems, and on-premise hosted systems. This includes proficiency in programming languages such as Python, .NET Framework, MS SQL, and experience with database management systems and understanding of MS Server operating systems.
• Analytical Skills: The ability to analyze and interpret data is crucial for the Systems Analyst. Additionally, they should be proficient with documenting high-level solutions and systems architecture, process and data flow analysis, and business and technology gap analysis.
• Critical Thinking Skills: The ability to troubleshoot technical issues, identify the root cause of problems, and develop and implement solutions is important for a Systems Analyst.
• Communication Skills: The Systems Analysts should be able to communicate technical information to non-technical stakeholders in a clear and concise manner.
• Project Management Skills: Strong project management skills are important for a Systems Analyst, as they may be responsible for as a technical resource or technical lead on IT/OT projects. This includes the ability to plan, organize, and oversee project tasks that are assigned to them.
• Continuous Learning: IT/OT technologies are constantly evolving, so a Systems Analyst should be committed to staying up to date with the latest developments in the field. This includes learning new software and tools, as well as keeping abreast of industry trends and best practices.
• Optional Proficiencies: Development and design of integration processes between dissimilar systems utilizing MS SSIS, Biztalk, and/or SAP PI/PO. Reporting tools such as MS SSRS, Crystal Reports, and/or Power BI. Development tools such as C# .Net Framework and Visual Studio development environments, Python, and/or JavaScript. Working knowledge of cloud-based environments such as MS Azure is preferred.

WHAT WILL GIVE YOU A COMPETITIVE EDGE?

• At least one professional certification in specific job-related disciplines.
• Knowledge of Electric and/or Gas Utility operations and controls.
• Experience with support and integration of Customer Billing Systems
• Experience with support and integration of enterprise system solutions and/or work-order management systems.
• Experience with support and integration of mobile field solutions.
• Experience with support and integration of cloud-based technologies, integrations, and systems.

WHO WILL BE A PART OF YOUR TEAM? 

• Provides no direct supervision; but may be assigned a leadership role that could include overseeing contract resources and/or junior staff.
• Interacts with all levels of team members throughout the PGS and TECO Energy companies. Frequently interacts with other IT support groups.
• Interacts with outside consulting firm personnel and software and hardware vendors.

HOW YOU’LL CONTRIBUTE

• Builds Strong Collaborative Relationships
• Cultivates Innovation and Embraces Change
• Drives Operational Excellence for Customers
• Takes Ownership and Acts with Integrity
• Thinks Strategically and Exercises Sound Judgement

WHY YOU’LL LOVE WORKING WITH US

• We proudly offer a competitive total rewards package and other perks to help keep you thriving: 
• Performance Bonus: Earn an annual incentive bonus that recognizes your hard work.  
• Comprehensive Health Coverage: Enjoy medical, prescription drug, dental, and vision insurance.  
• Retirement Planning: Secure your future with a 401k Retirement Savings Plan and a comprehensive Pension plan.  
• Ownership Opportunities: Participate in Emera’s Employee Common Share Purchase Plan and share in our success.  
• Time to Recharge: Enjoy Paid Time Off (PTO), paid company holidays, comprehensive mental, financial and physical wellness resources, and paid Parental Leave  
• Growth and Development: Take advantage of tuition reimbursement and other training and development opportunities to enhance your skills and career.  
• And much more! 

Whether you’re launching your career or looking to advance it, Peoples Gas is the perfect place for you, offering exciting opportunities for a long-term career with a dynamic, growing company. 

Incident Response Assignment

Our community relies on Peoples Gas to respond swiftly and effectively to all types of incidents, including but not limited to major storm events (e.g., extreme cold, tropical storms, hurricanes), gas leaks, equipment failures, environmental hazards, and other emergencies that may impact public safety or service continuity.

Peoples Gas depends on each team member to fulfill their primary and/or alternate roles and responsibilities during such incidents. As a Team Member of Peoples Gas, you will be assigned an Incident Response Assignment, receive training related to your role, and may participate in mock drills or exercises simulating various emergency scenarios.