Title: Optimization and Performance Lead (Tampa)    
Company: Peoples Gas System
State and City: Florida   -  Tampa
Shift: 8 Hr. X 5 Days

WHO WE ARE

Peoples Gas is the fastest growing natural gas utility in the Southeast with career opportunities that fit your future. Our organization is diverse – in people, opportunities, and careers. We foster a dynamic and inclusive workplace where safety, innovation and collaboration are at the heart of everything we do.

HOW WILL YOU HELP DRIVE THE FUTURE OF NATURAL GAS?

The Optimization and Performance Lead is accountable for forecasting, analysis of costs, and other data support to make optimal business decisions.  Executes process implementation, improvement and corresponding software changes. Leverage various business innovation and process improvement methodologies to drive successful outcomes for the Design, Construction, and Pipeline Performance (DCPP) team and our stakeholders. Under the direction of leadership will develop annual and multi-year budgets and forecasts (units and dollars), including the development of the annual operations budgets and business plan processes, cost management and areas for improvement. Collaborates with business leads, IT resources, Finance and senior management with a focus on requirements analysis, development, and implementation of solutions.

WHAT YOU NEED TO SUCCEED

• Bachelor’s degree in Business, Systems Engineering, Computer Science, Business Analytics or related field (e.g., accounting, MIS, engineering) from an accredited institution.
• 7 years of related work or educational experience in developing and implementing data driven continuous improvements and transformational change in challenging environments.
• 3 management, leadership or project lead experience.
• Demonstrated leadership, strong organization and sound project management skills with the ability to prioritize; self-motivated with the ability to work independently; good interpersonal and communication skills
• Strong attention to detail and critical thinking skills 
• Strong knowledge and abilities related to process improvement, process design, cost control, productivity, operational effectiveness, and efficiencies
• Strong analytical, written, and oral communication skills and proficiency with MS Office Suite (Excel, Word, PowerPoint, Outlook). Possess strong attention to detail, and logical problem solving.   Effectively exercise judgement while working independently and effectively coordinating multiple projects simultaneously. Ability to perform its assigned duties independently.
• Exceptional presentation and facilitation skills. 

PRIMARY DUTIES & RESPONSIBILITIES

• Owns and prioritizes business process improvement efforts associated with critical Gas Operations software (e.g., SAP).  Provide direction in process improvement and re-design of software/platforms and end-user application. Work with business leaders and act as liaison between supported business areas, programming staff and/or vendors. May direct and coordinate multiple projects and teams simultaneously. Chair committees involved with compliance software/platforms and systems across the operating areas.
• Apply traditional business analysis and process improvement methodologies such as Lean, Six Sigma, Design Thinking, Process Re-engineering, Customer Experience, and Process Excellence to drive successful process improvement initiatives (for complex/multi-departmental process improvement efforts may work with the Business Innovation Team)
• Coordinate significant portions of the DCPP budget and monthly re-forecasts, including capital. Support by owning the tools, processes and dashboard. Support production of performance reviews, multi-year forecasts and long-term planning efforts. Support the development of the ten-year forecast.
• Designs, develops, and supports analytics solutions including but not limited to Power BI dashboards, operational and customer reports, ad-hoc queries, and draw conclusions from data and prescribe action items. May work with Analytics team for complex BI dashboards.
• Develop conceptualization, design, and implementation of new and inflight process improvement initiatives for Peoples Gas System. (10%)
• Conduct client interviews, process observations, support workshop facilitations and develop high level value analysis activities including identifying appropriate KPIs, and operational metrics, that ensure project success criteria.
• Utilize research (industry benchmarks / best practices) and customer journey transformation to support development of organizational capabilities and achieving operational excellence. Explores and recommends emerging technologies in support of continually enhancing analytic capabilities.

WHAT WILL GIVE YOU A COMPETITIVE EDGE?

• Master’s Degree in a related field from an accredited institution.

• Experience with software/systems such as SAP, PowerPlant, work management, and Power BI.
• Six Sigma or other continuous improvement certifications.
• Advanced Power BI and SAP HANA, and Python knowledge. 
• Knowledge of natural gas distribution operations.
• Working knowledge of the design and operational characteristics of natural gas distribution systems, including gate stations, regulator stations, and meter sets.
• Knowledge of geographic service territory.
• Intermediate knowledge of Statistics including correlation, linear regression, hypothesis testing, variance, confidence intervals, etc.

WHO WILL BE A PART OF YOUR TEAM?

• Frequently interacts with senior management, DCPP Teams, Finance, Capital Project Management, Regulatory Affairs, IT, Business Intelligence & Data Analytics, subject matter experts, work coordinators and line management throughout TECO Energy.  
• Interactions with contract business partners and sales teams.
• May oversee the work of others and contract resources.

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HOW YOU’LL CONTRIBUTE (Edit as needed)

• Builds Strong Collaborative Relationships
• Drives Operational Excellence for Customers
• Takes Ownership and Acts with Integrity
• Thinks Strategically and Exercises Sound Judgement
• Speaks up on Safety, Health, and the Environment

WHERE AND HOW YOU WILL WORK

• Normal office environment with occasional site visits to gas operations work locations; travel by automobile throughout PGS’ service territories.

WHY YOU’LL LOVE WORKING WITH US

• We proudly offer a competitive total rewards package and other perks to help keep you thriving: 

• Performance Bonus: Earn an annual incentive bonus that recognizes your hard work.  
• Comprehensive Health Coverage: Enjoy medical, prescription drug, dental, and vision insurance.  
• Retirement Planning: Secure your future with a 401k Retirement Savings Plan and a comprehensive Pension plan.  
• Ownership Opportunities: Participate in Emera’s Employee Common Share Purchase Plan and share in our success.  
• Time to Recharge: Enjoy Paid Time Off (PTO), paid company holidays, comprehensive mental, financial and physical wellness resources, and paid Parental Leave  
• Growth and Development: Take advantage of tuition reimbursement and other training and development opportunities to enhance your skills and career.  
• And much more! 

Whether you’re launching your career or looking to advance it, Peoples Gas is the perfect place for you, offering exciting opportunities for a long-term career with a dynamic, growing company. 

Incident Response Assignment

Our community relies on Peoples Gas to respond swiftly and effectively to all types of incidents, including but not limited to major storm events (e.g., extreme cold, tropical storms, hurricanes), gas leaks, equipment failures, environmental hazards, and other emergencies that may impact public safety or service continuity.

Peoples Gas depends on each team member to fulfill their primary and/or alternate roles and responsibilities during such incidents. As a Team Member of Peoples Gas, you will be assigned an Incident Response Assignment, receive training related to your role, and may participate in mock drills or exercises simulating various emergency scenarios.