Title: Marketing Support Analyst    
Company: TECO Partners
State and City: Florida   -  Tampa
Shift: 8 Hr. X 5 Days

WHO WE ARE 
Peoples Gas System is the fastest growing natural gas utility in the Southeast with career opportunities that fit your future. Our organization is diverse – in people, opportunities, and careers. We foster a dynamic and inclusive workplace where safety, innovation and collaboration are at the heart of everything we do.

HOW WILL YOU HELP DRIVE THE FUTURE OF NATURAL GAS? 
The Data Support Analyst focuses on the profitability and performance of TECO Partners programs with emphasis on rebate processing services; interacts directly with vendors, service providers, and other internal/external stakeholders across multiple customer segments, ensuring effective communication and exchange of information.  Provides rebate, commissions, customer payment, and invoice processing services through effective cross department collaboration. Provides data support for KPI reporting and ad hoc analysis. Works under minimal supervision.

WHAT YOU NEED TO SUCCEED

• Associate’s degree from an accredited institution in Business, Marketing, Finance, or other related field
• 3 years of related market research, customer service, sales administration, or other related experience.
• Ability to work both independently and as part of a team. Strong attention to detail.
• Proficient in Microsoft Word and Excel, and Adobe Acrobat 

PRIMARY DUTIES & RESPONSIBILITIES

• Monitor, document, and maintain data sources relevant to customer programs and services.  Identify, update, and resolve discrepancies within data sources, and ensure all required data is accurately collected and project goals and objectives are met. Identify, develop, test, and implement necessary modifications and enhancements related to rebate processing services.  
• Administer the sales commission process utilizing BI Reports, ad-hoc queries, and third-party marketer reports for analysis to support commission. Compile, summarize, and analyze commission information for commission policy compliance, sales analysis, and annual internal and external audits 
• Develops and maintains business relationships with suppliers/vendors, other utilities, business partners, and all other appropriate key stakeholders to foster long term partnerships and to ensure successful execution of rebate processing sales and PGS & TPI marketing strategies.  
• Develop, analyze, and report key insights related to customer product and or service parameters in TPI programs.  Audit, report, and perform analyses to ensure the accuracy, integrity, and accountability of all rebate offerings for conservation efforts and other revenue generating TPI customer programs. 
• Collaborate, analyze, and continually improve business processes by identifying opportunities, and supporting the implementation of technology improvements. Communicates and assists in training the resulting changes to impacted team members and external clients. 
• Lead administrative responsibilities including investigating and resolving customer issues and correcting billing inaccuracies and discrepancies. Create and maintain strong documentation for audit. Set up purchase orders and requisitions in SAP to pay vendors; track and store all rebate processing related purchase orders or invoices for department.  

WHAT WILL GIVE YOU A COMPETITIVE EDGE? 

• Bachelor’s degree from an accredited institution in Business, Marketing, Finance or other related field
• Experience with Salesforce or Infor CRM and PowerBi. Knowledge and experience in tariff analysis and review. Familiarity of gas and electric utility rebate programs, commercial kitchen appliances, lighting and HVAC equipment.
• Knowledge and expertise in the areas of residential and commercial energy programs and services industry 
• Knowledge of utility rebate tracking and processing. 
• Knowledge of North American utility PGA and conservation measures

WHO WILL BE A PART OF YOUR TEAM? 

• Interacts with all levels of management within TECO Energy including Marketing, General Accounting, Regulatory Affairs, TECO Partners, and Accounts Payable.
• Gas Marketers, General Contractors, Equipment Manufacturers, Customers, North American Utilities, Regulatory Agencies, Industry Associations, and Vendors.

HOW YOU’LL CONTRIBUTE 

• Builds Strong, Collaborative Relationships
• Cultivates Innovation and Embraces Change
• Drives Operational Excellence for Customers
• Takes Ownership and Acts with Integrity
• Thinks Strategically and Exercises Sound Judgement

WHERE AND HOW YOU WILL WORK

• Office environment

WHY YOU’LL LOVE WORKING WITH US 
We proudly offer a competitive total rewards package and other perks to help keep you thriving: 

• Performance Bonus: Earn an annual incentive bonus that recognizes your hard work.  
• Comprehensive Health Coverage: Enjoy medical, prescription drug, dental, and vision insurance.  
• Retirement Planning: Secure your future with a 401k Retirement Savings Plan and a comprehensive Pension plan.  
• Ownership Opportunities: Participate in Emera’s Employee Common Share Purchase Plan and share in our success.  
• Time to Recharge: Enjoy Paid Time Off (PTO), paid company holidays, comprehensive mental, financial and physical wellness resources, and paid Parental Leave  
• Growth and Development: Take advantage of tuition reimbursement and other training and development opportunities to enhance your skills and career.  
• And much more! 

Whether you’re launching your career or looking to advance it, Peoples Gas is the perfect place for you, offering exciting opportunities for a long-term career with a dynamic, growing company. 

STORM DUTY REQUIREMENTS
TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
 

Data Support Analyst

Rebate Processing

Profitability and Performance

KPI Reporting

Ad Hoc Analysis

Cross-Department Collaboration

Customer Payment Processing

Invoice Processing

Sales Commission Process

Business Relationships

Data Integrity

Technology Improvements

Associate’s Degree

Business, Marketing, Finance

Market Research

Customer Service

Sales Administration

Microsoft Word

Microsoft Excel

SAP

Adobe Acrobat Pro

Salesforce

Infor CRM

PowerBi

Tariff Analysis

Utility Rebate Programs

Commercial Kitchen Appliances

Lighting and HVAC Equipment

Residential and Commercial Energy Programs

Utility Rebate Tracking

North American Utility PGA

Conservation Measures