Title: Business Innovation Lead
Company: Peoples Gas System
State and City: Florida   -  Tampa
Shift: 8 Hr. X 5 Days | 4 days onsite and 1 day remote

WHO WE ARE

Peoples Gas is the fastest growing natural gas utility in the Southeast with career opportunities that fit your future. Our organization is diverse – in people, opportunities, and careers. We foster a dynamic and inclusive workplace where safety, innovation and collaboration are at the heart of everything we do.

Make an Impact Where It Matters

Are you passionate about improving how work gets done—and helping teams thrive through change? As a Business Innovation Lead, you’ll play a key role in shaping how Peoples Gas operates by leading process improvement, innovation, and change initiatives that deliver measurable value for customers and employees.

This role is ideal for someone who enjoys solving complex problems, collaborating across the business, and turning ideas into practical, sustainable improvements.

What You’ll Do

As a Business Innovation Lead, you’ll partner with teams across the organization to drive efficiency, quality, and continuous improvement.

In this role, you will:

• Lead process improvement and business transformation initiatives using Lean, Six Sigma, Design Thinking, and related methodologies
• Analyze current‑state processes and identify opportunities to reduce cost, improve efficiency, and enhance customer experience
• Plan and facilitate workshops, interviews, and process mapping sessions with cross‑functional stakeholders
• Design and implement new or improved processes, including defining KPIs and operational metrics to measure success
• Serve as a subject matter expert for continuous improvement and innovation practices
• Develop and execute change enablement strategies that help teams adopt new ways of working with minimal disruption
• Use industry benchmarks and best practices to inform recommendations and elevate operational excellence
• Build strong partnerships with leaders and frontline team members to embed a culture of innovation

What Success Looks Like

• Measurable improvements in efficiency, quality, and productivity
• Engaged stakeholders who understand and support change
• Sustainable processes that deliver long‑term value
• Increased organizational agility and resilience

What We’re Looking For

We’re seeking a collaborative, analytical, and influential professional who thrives in dynamic environments.

Required Qualifications

• Associate degree in Business or a related field (or equivalent experience)
• Lean Six Sigma Green Belt certification (or equivalent) 
• 3 years transformational change experience, including 1 year of direct experience with supporting business processes, transformational change in challenging environments, and assessing productivity and process improvement or continuous improvement projects.
• Experience facilitating innovation and process improvement workshops while collaborating with cross-functional teams
• Hands‑on experience facilitating process improvement or innovation workshops
• Strong analytical, written, and verbal communication skills
• Ability to manage multiple projects independently and exercise sound judgment
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook

Preferred Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field
• Certifications such as PMP, Prosci Change Management, or equivalent
• Experience with data analytics, virtual collaboration tools, or platforms such as Smartsheet, SharePoint, or Planner

Skills That Set You Apart

• Process improvement & continuous improvement expertise
• Change leadership and stakeholder engagement
• Strategic thinking and problem solving
• Ability to influence without authority
• Attention to detail with a results‑driven mindset

Why Join Peoples Gas?

• Opportunity to influence enterprise‑wide innovation and transformation
• Collaborative culture that values continuous improvement
• Exposure to leaders and teams across the organization
• Work that directly impacts customers, safety, and operational excellence
• A role where your ideas can turn into lasting change
• Competitve total rewards package and other perks: performance bonus, 401k savings, pension plan, comprehensive health coverage, PTO, growth and development opportunities, and more! 

Incident Response Assignment

Our community relies on Peoples Gas to respond swiftly and effectively to all types of incidents, including but not limited to major storm events (e.g., extreme cold, tropical storms, hurricanes), gas leaks, equipment failures, environmental hazards, and other emergencies that may impact public safety or service continuity.

Peoples Gas depends on each team member to fulfill their primary and/or alternate roles and responsibilities during such incidents. As a Team Member of Peoples Gas, you will be assigned an Incident Response Assignment, receive training related to your role, and may participate in mock drills or exercises simulating various emergency scenarios.

READ THIS BEFORE APPLYING FOR THIS JOB POSTING

To be considered for a position you must complete all portions of the application process. Keep in mind that the person considering your application does not know your skills or accomplishments even though you may have worked at TECO for many years. Give as much detail as possible on your work history. Show each job you have held since you started and list the duties of each. Having a resume attached is highly recommended and is expected by

most hiring managers.

The application/ resume will determine whether or not you will get an interview so the more detail the better your chances of being considered.

TECO Energy is proud to be an Equal Opportunity Employer.
TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy 

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.