Title: Admin Specialist III (ORL)    
Company: Peoples Gas System
State and City: Florida   -  Orlando
Shift: 8 Hr. X 5 Days

WHAT YOU’LL DO

Under minimal supervision, perform a variety of administrative duties for manager or above to relieve them of routine administrative details. Respond to non-routine, moderately complex inquires and customer calls concerning area activities with some degree of latitude and judgment using existing policies and procedures.

Day-to-Day Responsibilities:  * In addition to those defined in the previous levels

Performs a combination of the following duties & responsibilities:

• Handle non-routine external and internal calls and inquires. First level of support for problem resolution. Compose and type routine letters and memoranda or answer routine correspondence not requiring supervisor’s attention.
• Respond to somewhat complex administrative department or unit functions for review by supervisor. Coordinate with other support staff to ensure smooth implementation/completion of activities and workflow. Make interpretations and recommendations as appropriate and provide guidance to less experienced administrative staff. Assist in the training of new hires.
• Records Management: Set up and maintain files of documents and records, ensuring accurate and logical organization of files, control confidentiality of files as necessary. Organize and maintain files of supervisor’s correspondence and records follow up on pending matters as needed. Maintains confidential information.
• Coordinate budget preparation, perform variance analysis, project reforecasts, tracking, scheduling and reporting of information. May handle more complex payrolls, involving knowledge and compliance with bargaining unit contracts.
• Data Analysis: Carries out special projects and assignments as requested; compile analyze and prepare data for administrative reports and presentations. Coordinate collection and preparation of operating unit reports. Prepare special reports, gather and summarize data. Prepare simple analyses of requested information or data. Upon request may assist with budget preparation.
• Compliance Tracking, Scheduling and Record Keeping: Verify information and data for compliance with regulations and procedures. Assists in the coordination, tracking and completion of the annual compliance projects and maintains files for Annual PSC Inspection. Assists in filing the inspection report with DOT. Maintains compliance records for natural gas leaks on mains and services in leak tracking system. Assists in the maintenance of compliance related information in GIS. This may include scheduling and tracking compliance or collections related service or inspection orders. May also serve as appoint of contact for field personnel.
• Perform additional duties and responsibilities and assist  other personnel as needed. When called upon, provides back-up to the Work Coordinator function.

What We’re Looking For

Must Haves:

• High School Diploma or GED.
• A minimum of two (2) years of work experience as an Administrative Specialist (Level 2) within TECO PGS; or minimum of four (4) years of administrative support related experience in a utility type of environment in progressively more complex roles/assignments.
• Must be able to successfully perform the duties and responsibilities required of previous levels in progression.
• Proficient in the use of electronic mail functions (email), including sending and receiving messages, attaching documents and appending carbon copies.
• Ability to operate a variety of basic and complex office equipment.
• Must be able to efficiently use computer hardware and software for spreadsheet design and data manipulation/analysis; produce graphic material and presentations.
• Ability to review and edit written materials for proper content, format, grammar, punctuation, and sentence structure; Ability to listen and take accurate notes based on verbal information.
• Ability to use good judgment, prioritize work assignments, work independently, be multi-tasked oriented and maintain effectiveness in a fast paced environment.
• Ability to use logic and common sense to solve problems, ability to read and comprehend policies, procedures and instructions.
• Ability to work well with all levels of management.
• Ability to use good judgment prioritize work assignment, work independently, be multi-tasked oriented and maintain effectiveness in a fast paced environment.
• Must be able to maintain confidential information.
• Customer Service skills; MS Word/Excel/PowerPoint.

Nice-to-Haves:

• Associate’s degree from an accredited college.
• Knowledge of Company administrative policies and procedures, local operations, Company transaction codes and Peoples Gas geographic territory; Experience with utilities operations specific software systems, such as Powerplant, CIS/CRM, GIS; Knowledge of Company budgetary methodology and procedures, and other company policies.

Working Conditions 

The administrative personnel will work primarily in an office environment; but may be required to work in a warehouse or outdoor setting.

Physical Demands

• Must be able to independently operate a motor vehicle in a safe manner.
• Must be able to independently enter/exit a motor vehicle as required.
• Must be able to walk, stand or sit for extended periods of time.
• Must be able to bend and/or stoop requiring full use of the lower extremities and back muscles.
• Must be able to grasp/handle small hand tools and other objects by applying pressure with fingers and palms.
• Must have vision correctable to 20/40.
• Must be able to pull, push, lift and carry objects weighing up to 10 lbs.
• Must not have an average hearing loss greater than 40 decibels in the better ear at frequencies of 500, 1000 and 2000 with or without a hearing aid.
• Must be able to perform repetitive motions by extending arms and hands in any direction with substantial movement of wrists, hands and fingers.
• Must be able to enter letters and numbers on a keyboard.
• Must have the ability to judge distances and spatial relationships of objects.
• Must be able to reach in any direction up to 4 feet.
• Must be physically capable of indoor/outdoor.

Leadership Competencies:

• Takes Ownership and Acts with Integrity
• Develops People and Teams
• Drives Business Excellence for Customers
• Builds Collaborative Relationships
• Thinks Strategically and Exercises Sound Judgment

The successful applicant will be required to take a pre-employment drug screening, as well as a background check (including education, employment, criminal and motor vehicle) will also be conducted as part of the pre-employment screening. A physical may be conducted if required for the role.