Operations Engineer - Plant City/Tampa

Title: Operations Engineer - Plant City/Tampa 
Company: Tampa Electric Company 
State and City: Florida - Plant City
Shift: 8 Hr. X 5 Days

POSITION CONCEPT

The Operations Engineer is responsible for establishing a high standard of service to all customers by maintaining and improving the reliability of the electrical distribution system within the service area, and for the utilization of sound engineering practices to determine the most efficient, cost-effective engineering design to serve Customer needs.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Work with assigned Account Managers, Customer Experience, System Service, large commercial and industrial accounts, along with residential customers to address  issues and needs to help  resolve customer complaints. Assist with claim investigations as needed. Respond to customer complaints filed with the Florida Public Service Commission and all other customer complaints in allotted timeframe. 40% 
2. Ensure the existing electrical distribution system meets the Tampa Electric operating standards and Safe Work Practices by monitoring system performance. (10%)
3. Ensure that future electrical system expansion will accommodate load growth by: communicating with System Planning about future development and load additions, having direct involvement in major load additions and projects of unusual nature such as relay service, cogeneration, etc., monitoring the service area construction program, meeting with customers, developers, architects, engineers, contractors, electricians, other utilities, governmental agencies and other TEC departments for job planning and coordination as required. (10%)
4. Maintain circuit protection/coordination within the service area by: reviewing coordination of each circuit as suggested by System Reliability, coordinating new circuits & circuits that change configurations, monitoring OCR performance and implementing circuit corrective action as appropriate; providing fusing analysis and recommendations to the field technicians as needed.  (10%)
5. Maintain service area VAR flow levels. Optimize load balancing on circuits as needed. 10%
6. Maintain service area VAR flow levels. Optimize load balancing on circuits as needed. 10%
7. Provide technical assistance to System Service, Substation Operations & CSA line department. Communicate circuit priorities for the Firm Load Curtailment and Energy Delivery System Restoration Plans. Assist with prioritizing customer storm restoration. (10%)
8. Maintain system reliability through installations of reliability equipment (ACR and Trip Savers).  Perform line patrols and infrared equipment inspections.   10%

RELATIONSHIPS

Key Internal:  ED management, all Energy Delivery departments within the Company and various other departments outside of Energy Delivery.

Key External: Customers, developers, contractors, architects, engineers, electricians, other utilities, governmental agencies, and other parties outside TEC.

QUALIFICATIONS

Education

Required:  Bachelor of Science degree in Engineering from an ABET accredited university

Preferred: Bachelor of Science degree in Electrical Engineering from an ABET accredited university. 

Licenses/Certifications

Required: Florida State driver’s license; Distribution Safety Course to open energized equipment

Preferred: Professional Engineer License (PE)

LEVEL:   Engineer I

Scope of Position: Will work with more seasoned Engineer in performing more complex aspects of the job. Performs routine engineering work requiring application of standard techniques, procedures and criteria in carrying out a sequence of related engineering tasks; receives close supervision on new aspects of non-routine assignments; using prescribed methods, performs specific and limited portions of a broader assignment of an experienced engineer; may have minor responsibility for training, orientation or assigning of work to other employees; may schedule/coordinate projects with supervision and review; prepare engineering analyses, write specifications and reports as directed.

Experience

Required: Minimum of eighteen months of related Engineering work experience, or 12 months with FE; Must have experience successfully functioning within the team environment. 

Preferred: More than two (2) years of direct work experience

Knowledge/Skills/Abilities (KSA)

Required: 

Knowledge of standard engineering techniques, procedures and criteria; Leadership and initiative skills, troubleshooting distribution power systems, Customer service and project management skills, ability to read maps and schematics, computer skills (outage management, work management, financial management, PC, customer information systems, Microsoft Office)

Preferred:

Electrical engineering experience

LEVEL:   Engineer II

Scope of Position: Independently evaluates, selects and applies standard engineering techniques, procedures and criteria using judgment in making minor adaptations and modifications; may receive assistance and/or guidance on unusual problems; may have significant role in training, orientation, assigning work; may have limited authority for performing work on an individual basis with quasi-supervisory responsibility over other employees as may be assigned; may prepare engineering analyses, specifications and reports on an independent basis.

ADDITIONAL QUALIFICATIONS

Experience

Required:

Minimum of ­­­­­­four (4) years of related Engineering work experience, with minimum of 2 years of direct experience in Distribution Engineering; Must have experience successfully functioning within the team environment.

Preferred: 

More than four (4) years of direct work experience

Knowledge/Skills/Abilities (KSA)

Required:

Sustained demonstrated sound knowledge in the engineering field with an expected or higher degree of performance; Must have demonstrated the ability to complete highly technical, complex assignments and designs with minimal direction.

Preferred:

System protection/coordination knowledge, ability to read and interpret voltage recorder graphs, line patrol and distribution engineering experience

WORKING CONDITIONS

40 hours per week with occasional overtime; Indoor and outdoor conditions

PHYSICAL DEMANDS/ REQUIREMENTS

50% Sitting; 20% Driving; 30% Standing/Walking (lifting 20 lbs)

#LI-SAC

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.