Admin Specialist III (Orlando)

Title: Admin Specialist III (Orlando)    
Company: Peoples Gas System
State and City: Florida   -  Orlando
Shift: 8 Hr. X 5 Days

Our People are our greatest investments.  TECO Peoples Gas offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. 

If you are interested in a career and not just a position, TECO Peoples Gas is the place to be!  

TECO Peoples Gas is the largest natural gas distributor in Florida serving more than 400,000 customers across the state. Just as it was 125 years ago when we started as Tampa Gas Company, natural gas is today’s No. 1 choice for reliable energy.  Join our team of energy experts as we build on that legacy through innovation and cost-effective sustainable energy solutions all while keeping top-notch customer service at the center of all we do. 

TECO Peoples Gas is a subsidiary of Emera Inc., a family of energy companies which also includes Tampa Electric and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations. 

Sr Administrative Specialist 
Advancement to this level is based on the business needs of the department. Advancement is not automatic, i.e., based solely on time in the job, but will be based on the employee’s performance, qualifications, and the technical needs of the department.

POSITION CONCEPT
Under minimal supervision, perform a variety of administrative duties for manager or above to relieve them of routine administrative details.  Respond to non-routine, moderately complex inquires and customer calls concerning area activities with some degree of latitude and judgment using existing policies and procedures.

PRIMARY DUTIES AND RESPONSIBILITIES*    * In addition to those defined in the previous levels
Performs a combination of the following duties & responsibilities:

• Handle non-routine external and internal calls and inquires.  First level of support for problem resolution.  Compose and type routine letters and memoranda or answer routine correspondence not requiring supervisor’s attention. 
• Respond to somewhat complex administrative department or unit functions for review by supervisor. Coordinate with other support staff to ensure smooth implementation/completion of activities and workflow.  Make interpretations and recommendations as appropriate and provide guidance to less experienced administrative staff.  Assist in the training of new hires. 
• Records Management: Set up and maintain files of documents and records, ensuring accurate and logical organization of files, control confidentiality of files as necessary. Organize and maintain files of supervisor’s correspondence and records follow up on pending matters as needed.  Maintains confidential information 
• Coordinate budget preparation, perform variance analysis, project reforecasts, tracking, scheduling and reporting of information.  May handle more complex payrolls, involving knowledge and compliance with bargaining unit contracts.
• Data Analysis: Carries out special projects and assignments as requested; compile analyze and prepare data for administrative reports and presentations. Coordinate collection and preparation of operating unit reports.  Prepare special reports, gather and summarize data.  Prepare simple analyses of requested information or data. Upon request may assist with budget preparation. 
• Compliance Tracking, Scheduling and Record Keeping: Verify information and data for compliance with regulations and procedures. Assists in the coordination, tracking and completion of the annual compliance projects and maintains files for Annual PSC Inspection. Assists in filing the inspection report with DOT. Maintains compliance records for natural gas leaks on mains and services in leak tracking system. Assists in the maintenance of compliance related information in GIS. This may include scheduling and tracking compliance or collections related service or inspection orders. May also serve as appoint of contact for field personnel. 
• Perform additional duties and responsibilities and assist other personnel as needed. When called upon, provides back-up to the Work Coordinator function. 

 
QUALIFICATIONS
Education
Required:    High School Diploma or GED
Preferred:    Associate’s degree from an accredited college

Experience
Required:    A minimum of two (2) years of work experience as an Administrative Specialist (Level 2) within TECO PGS; or minimum of four (4) years of administrative support related experience in a utility type of environment in progressively more complex roles/assignments.

Knowledge, Skills and Abilities (KSA)
Required:    

• Must be able to successfully perform the duties and responsibilities required of previous levels in progression.
• Proficient in the use of electronic mail functions (email), including sending and receiving messages, attaching documents and appending carbon copies.
• Ability to operate a variety of basic and complex office equipment.
• Must be able to efficiently use computer hardware and software for spreadsheet design and data manipulation/analysis; produce graphic material and presentations.
• Ability to review and edit written materials for proper content, format, grammar, punctuation, and sentence structure.
• Ability to listen and take accurate notes based on verbal information.
• Ability to use good judgment, prioritize work assignments, work independently, be multi-tasked oriented and maintain effectiveness in a fast paced environment.
• Ability to use logic and common sense to solve problems, ability to read and comprehend policies, procedures and instructions.
• Ability to work well with all levels of anagement.
• Ability to use good judgment prioritize work assignment, work independently, be multi-tasked oriented and maintain effectiveness in a fast paced environment.
• Must be able to maintain confidential information; Customer Service skills; MS Word/Excel/PowerPoint.

Preferred:    

• Knowledge of Company administrative policies and procedures, local operations, Company transaction codes and Peoples Gas geographic territory.
• Experience with utilities operations specific software systems, such as Powerplant, CIS/CRM, GIS.
• Knowledge of Company budgetary methodology and procedures, and other company policies. 

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.