Share this Job

Business Systems Analyst Sr

Date: Jan 5, 2022

Location: Ybor City, Florida, US, 33605

Company: TECO

Power up a career with us. Our people are our greatest investments. 


Be the light to help us keep our customers connected.  If you are interested in a career and not just a position, Tampa Electric is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.


We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.  


Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do. 


Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations. 




What you will be doing if you are offered this position & accept:


Our Sr. Business Analyst works with IT business partners to manage work initiation requests, develop high level estimates, and own enterprise business analysis for each project.  This individual is responsible for working with leaders at all levels of the IT organization and needs to apply the appropriate level of analysis to projects and look for ways to improve processes to improve productivity.  The person will work closely with the PMO Manager, a team of Project Managers, a Project Test Lead, a team of Test Coordinators, Test Engineers, and a team of Business Systems Analysts.  These teams include team members and contract workers. 


More specifically, the Sr. Business Analyst Primary Duties & Responsibilities include:

  • Independently conduct interviews with all levels of business management and department leaders to ascertain business needs, and represent and communicate systems requirements that are specific, accurate, and unambiguous.
  • Serve as a primary IT&T point-of-contact for mid-level business management, addressing the needs of multiple Business Units.
  • Coach and mentor staff in the application of business process modeling techniques.
  • Ensure the resolution of issues and communication of actions to appropriate management staff.
  • Construct and maintain business process models for Business Units and at an Enterprise level.
  • Determine and subset project specific process models from the Enterprise Process Model.
  • Develop strong business and complex system knowledge relating to TECO’s entire applications portfolio and how it is used to enable the related business functions.
  • Participate in the creation of User Acceptance Test (UAT) plans during the Requirements Definition phase of the SDLC and review/validate UAT results for alignment with business requirements.


What you must have before you can be considered:

  • Bachelor’s degree in a related area of study such as: Information/Computer Science, Business Administration, Engineering, Mathematics, Info Systems, etc…, from a regionally accredited college/university.
  • Minimum of 4 years of experience, related to the Primary Duties & Responsibilities of this position which includes systems analysis, design, and development.  
  • Project management experience and Program Management Office experience. 
  • Demonstrated sound technical knowledge in areas relating to systems development life cycle (Waterfall, Agile etc.), program management office, project portfolio analysis and system testing.
  • Strong planning and organizing, and interpersonal and collaboration skills.


In addition, the following it will help you stand out above the crowd:

  • Master’s Degree in business administration, computer science, management information systems, or information technology related discipline from a regionally accredited college/university.
  • Industry-level certification(s) such as Project Management Professional (PMP) certification or ITIL, etc…


Leadership Competencies:

  • Builds Collaborative Relationships
  • Cultivates Innovation and Embraces Change
  • Drives Business Excellence for Customers
  • Takes Ownership and Acts with Integrity
  • Thinks Strategically and Exercises Sound Judgment


Working Conditions:

  • Some extended working hours.


TECO offers a competitive Benefits package!!


Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!



STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.


TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.


TECO Energy is proud to be an Equal Opportunity Employer.


TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.


In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.


Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


ADA policy

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.



Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.


Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability. 

Nearest Major Market: Tampa

Job Segment: Systems Analyst, Engineer, Information Systems, Computer Science, Sustainability, Technology, Engineering, Energy