Systems Analyst Associate, Troubleshooting & Scripting Focus (Progression)

Date: Sep 23, 2023

Location: Tampa, Florida, US, 33619

Company: TECO

Title: Systems Analyst Associate, Troubleshooting & Scripting Focus (Progression) 
Company: Tampa Electric Company
Location: Eastern Service Area 
State and City: Florida  -  Tampa
Shift: 8 Hr. X 5 Days

Hiring Manager:  Michael Wright

Recruiter: Mark E Koener 



TITLE:    Systems Analyst Associate, Troubleshooting & Scripting Focus (Progression)
PERFORMANCE COACH:     Manager Application Development & Support
COMPANY:    Tampa Electric
DEPARTMENT:    Information Systems


This is a multi-level position within a job family and can be hired at higher levels  based on skills and experience


Focus Areas for this Role:  Troubleshooting, Development, Grid Systems, Scripting


A Systems Analyst develops applications; implements software packages, integrates applications, and provides 24x7 application support.  Collaborates on all phases of the software development life cycle (SDLC) with a focus on the application design, development, and implementation phases.  Utilizes appropriate development tools and technologies in keeping with the IT architecture.

Advancement to a higher level is based on value added to the Company through increased duties, responsibilities, and accomplishments.  Advancement is not automatic, i.e., based solely on time in the job, but will be based on direct observation of the employee’s performance, accomplishments, qualifications, and the business and/or technical needs of the department.

Please keep in mind that these are the minimum requirements for a Systems Analyst Progression position.  This position does have various levels, so if an applicant meets more of the preferred skills, they may qualify for a higher-level position within the Systems Analyst job family

Most work performed in an office environment, but occasional travel to operating locations is required.


•    Champions Safety, Health and the Environment
•    Takes Ownership and Acts with Integrity
•    Drives Business Excellence for Customers
•    Builds Collaborative Relationships
•    Develops People and Teams
•    Cultivates Innovation and Embraces Change
•    Thinks Strategically and Exercises Sound Judgment


Level 1 - Associate Systems Analyst (Progression)
The Associate Systems Analyst develops software of limited complexity.  Provides primary support for one or more applications. Participates on Application Development and Support teams.  Works under direct supervision.

1.    Develops software of limited complexity based on specifications provided.  
2.    Implements software packages for which limited configuration and integration is required with minimal vendor contact.
3.    Integrates applications where the complexity of interfaces is limited and based on specifications provided.
4.    Provides 24x7 primary support for one or more applications typically classified as ‘niche’ or ‘core’, but not ‘mission-critical’.  May provide secondary support for mission-critical applications.
5.    Supports the request and analysis phases of SDLC by assisting with documentation and estimates.
6.    Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables under the guidance of more senior staff.
7.    Participates on an Application Development and Support team as well as project teams under the direction of their manager, senior team members, or project managers.
8.    Acquires and maintains knowledge of business areas relevant to projects and application support assignments.
9.    Acquires and maintains appropriate technical skills.


Internal:    Interacts with all levels of team members throughout the TECO Energy companies.  Frequently interacts with other IT support groups.    

External:    Interacts with outside consulting firm personnel and software and hardware vendors.



Required:    Bachelor’s degree in Information/Computer Science, Business Administration,                 Engineering, Mathematics, Information Systems or equivalent discipline.  In lieu of 
Bachelor’s degree, additional years related experience may be considered.


Preferred:    Certifications in specific job-related disciplines are preferred.

Related Experience 

Required:    Minimum one year of experience in systems analysis, design, and development.  In lieu 
of bachelor’s degree, a minimum high school diploma and 4+ additional years related experience may be considered.

Knowledge/Skills/Abilities (KSA)

•    Working knowledge of business software applications and hardware technologies.  Stays current with IT industry trends and emerging technologies.
•    Good verbal, written, analytical, and interpersonal skills.
•    Understands project plans and is able to clearly articulate their role, project goals, and timelines.
•    Working knowledge of the Microsoft Office suite.  
•    Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture.

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!


STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.


TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.


Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.


Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability. 



Nearest Major Market: Tampa

Job Segment: Systems Analyst, Information Systems, Computer Science, Application Developer, Technical Support, Technology