Systems Analyst, Application & Database Development (Progression)

Title: Systems Analyst, Application & Database Development (Progression) 
Company: Tampa Electric Company 
State and City: Florida - Tampa
Shift: 8 Hr. X 5 Days

Locations:  Flexible/Hybrid Work Model - Office & Home Office Combination

POSITION CONCEPT

A Systems Analyst develops applications; implements software packages, integrates applications, and provides 24x7 application support.  Collaborates on all phases of the software development life cycle (SDLC) with a focus on the application design, development, and implementation phases.  Utilizes appropriate development tools and technologies in keeping with the IT architecture.

ADVANCEMENT IN PROGRESSION

Advancement to a higher level is based on value added to the Company through increased duties, responsibilities, and accomplishments.  Advancement is not automatic, i.e. based solely on time in the job, but will be based on direct observation of the employee’s performance, accomplishments, qualifications, and the business and/or technical needs of the department.

WORKING CONDITIONS

Most work performed in an office environment, but occasional travel to operating locations is required.

COMPETENCIES

• Takes Ownership and Acts with Integrity
• Drives Business Excellence for Customers
• Builds Collaborative Relationships
• Cultivates Innovation and Embraces Change
• Thinks Strategically and Exercises Sound Judgment

EDUCATION

Required for each level within the progression: 

Bachelor’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems, or equivalent discipline from a regionally accredited college.  In lieu of Bachelor’s degree, additional years related experience may be considered.

This position primary responsibility is application and database development.

The ideal candidate will possess the following experience:

• • Microsoft Development Stack experience
    • Azure Dev Ops
    • Web development (ASP, ASP.Net, Blazer)
  • API Services Development
    • REST/JSON
  • Database development (Oracle or SQL)
    • Package/Procedures
  • Systems Administration experience

_____________

Level 1 - Associate Systems Analyst

The Associate Systems Analyst develops software of limited complexity.  Provides primary support for one or more applications. Participates on Application Development and Support teams.  Works under direct supervision.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Develops software of limited complexity based on specifications provided. 
2. Implements software packages for which limited configuration and integration is required with minimal vendor contact.
3. Integrates applications where the complexity of interfaces is limited and based on specifications provided.
4. Provides 24x7 primary support for one or more applications typically classified as ‘niche’ or ‘core’, but not ‘mission-critical’.  May provide secondary support for mission-critical applications.
5. Supports the request and analysis phases of SDLC by assisting with documentation and estimates.
6. Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables under the guidance of more senior staff.
7. Participates on an Application Development and Support team as well as project teams under the direction of their manager, senior team members, or project managers.
8. Acquires and maintains knowledge of business areas relevant to projects and application support assignments.
9. Acquires and maintains appropriate technical skills.

QUALIFICATIONS

Licenses/Certifications

Preferred:  Certifications in specific job-related disciplines are preferred.

Related Experience

Required:  Minimum one year of experience in systems analysis, design, and development.  In lieu of Bachelor’s degree, a minimum high school diploma and 4+ additional years related experience may be considered.

Knowledge/Skills/Abilities (KSA)

Required:

• Working knowledge of business software applications and hardware technologies.  Stays current with IT industry trends and emerging technologies.
• Good verbal, written, analytical, and interpersonal skills.
• Understands project plans and is able to clearly articulate their role, project goals, and timelines.
• Working knowledge of the Microsoft Office suite. 
• Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture.

Level 2 - Systems Analyst

The Systems Analyst develops software of moderate complexity based on specifications provided.  Provides primary and/or secondary support for one or more applications.  Participates on Application Development and Support team.  May serve as Technical Lead on small projects.  Works under moderate supervision and may oversee contract resources and/or junior staff. 

PRIMARY DUTIES AND RESPONSIBILITIES

1. Develops software of moderate complexity based on specifications provided. 
2. Implements software packages for which moderate configuration and integration is required; interaction with vendor resources remotely or onsite may be required.
3. Integrates applications with moderately complex interfaces based on specifications provided.
4. Provides 24x7 primary and/or secondary support for one or more applications classified as niche, core, or mission critical. 
5. Supports the request and analysis phases of SDLC by producing required documentation and estimates with review by more senior staff.
6. Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables with review by more senior staff.
7. Participates on an Application Development and Support team as well as project teams under the direction of their manager, senior team members, or project managers.  May function as Technical Lead on small projects.
8. Acquires and maintains knowledge of business areas relevant to projects and application support assignments.
9. Acquires and maintains appropriate technical skills.

QUALIFICATIONS

Licenses/Certifications

Preferred:  At least one professional certification in specific job-related disciplines.

Related Experience

Required:      

Two years of experience in systems analysis, design, and development. 

In lieu of Bachelor’s degree, a minimum high school diploma and 4+ additional years related experience may be considered.

Preferred:  Four years of experience in systems analysis, design, and development.

Knowledge/Skills/Abilities (KSA)

Required:

• Working knowledge of business software applications and hardware technologies.  Stays current with IT industry trends and emerging technologies.
• Good verbal, written, analytical, and interpersonal skills.  Effectively presents information to their team and department as needed.
• Understands project plans and is able to clearly articulate their role, project goals, and timelines.  Develops project plans for small projects.
• Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture.  Authors technical design specifications for small projects.
• Proficient with the Microsoft Office suite. 

Level 3 - Senior Systems Analyst

The Senior Systems Analyst develops complex software and integrates applications with complex interfaces based on specifications provided.  Creates and reviews technical design specifications. Works under limited supervision and mentor’s junior staff.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Develops complex software based on specifications provided.  Collaborates with Business Systems Analysts and/or Business Partners to develop software specifications.
2. Implements software packages for which in-depth configuration and integration is required; drives substantial interaction with vendor resources.
3. Integrates applications with complex interfaces based on specifications provided.
4. Provides 24x7 primary and/or secondary support for one or more applications classified as niche, core, or mission critical. 
5. Supports the request and analysis phases of SDLC by producing required documentation and estimates; reviews deliverables produced by junior staff.
6. Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables; reviews deliverables produced by junior staff.
7. Participates on an Application Development and Support team as well as project teams under the direction of their manager or project managers.  May function as Technical Lead on any project.
8. Acquires and maintains knowledge of business areas relevant to projects and application support assignments.
9. Acquires and maintains appropriate technical skills and mentors junior staff.  Participates in developing and driving standard practices within their team.

QUALIFICATIONS

Licenses/Certifications

Preferred:  One or more professional certifications in specific job-related disciplines.

Related Experience

Required:  Six years of experience in systems analysis, design, and development.  In lieu of Bachelor’s degree, a minimum high school diploma and 4+ additional years related experience may be considered. 

Preferred:  Eight years of experience in systems analysis, design, and development.

Knowledge/Skills/Abilities (KSA)

Required:

• Strong knowledge of business software applications and hardware technologies.  Stays current with IT industry trends and emerging technologies; suggests application of new technologies when appropriate.
• Strong verbal, written, analytical, and interpersonal skills.  Frequently presents information to their team and department.
• Understands project plans and is able to clearly articulate their role, project goals, and timelines.  Develops project plans for small projects; partners with Project Managers to develop project plans for large projects.
• Creates and reviews technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture. 
• Proficient with the Microsoft Office suite. 

#LI-SAC

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.