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Operations Compliance Analyst

Date: Jan 14, 2022

Location: Tampa, Florida, US, 33619

Company: TECO

Title: Operations Compliance Analyst    
Company: Peoples Gas System
State and City: Florida   -  Tampa
Shift: 8 Hr. X 5 Days


Power up a career with us. Our People are our greatest investments.  TECO Peoples Gas offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. 


If you are interested in a career and not just a position, TECO Peoples Gas is the place to be!  


TECO Peoples Gas is the largest natural gas distributor in Florida serving more than 400,000 customers across the state. Just as it was 125 years ago when we started as Tampa Gas Company, natural gas is today’s No. 1 choice for reliable energy.  Join our team of energy experts as we build on that legacy through innovation and cost-effective sustainable energy solutions all while keeping top-notch customer service at the center of all we do. 


TECO Peoples Gas is a subsidiary of Emera Inc., a family of energy companies which also includes Tampa Electric and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations. 


Normal office environment with frequent site visits to gas operation work locations; Travel by automobile throughout the PGS service territories.


Responsible for the direct oversight and support of the Operational Compliance activities within the gas operational service areas. Establishes a centralized and comprehensive approach to measuring, monitoring and tracking the data and operational systems to ensure compliance guidelines are adhered to.  Maintain compliance data integrity and provide technical, and business knowledge of the compliance software.  This role is responsible for developing operational and compliance recommendations based on regulatory requirements. This includes identifying operational risks associated with meeting the regulatory requirements, documenting process improvements, measuring operational compliance controls, establishing and executing processes for corrective action plans.   


1.    Provide direct oversight to the Territory ensuring operational compliance processes and procedures meet regulatory requirements.  Serve as Subject Matter Expert to Territory and others to ensure data accuracy, integrity and compliance using the compliance software program (Inspection Manager/Essentials)

  • Achieve operational and compliance controls for the Territory by: providing analysis to support compliance plans and reviews; coordinate the preparation and completion of operational compliance action plans and reporting; coordinate the operational, quality, and customer-service procedures to ensure standards; identify and resolve system and compliance problems; coordinate the completion of  compliance audits and data cleanup for the Territory; assist in determining system improvements; and implementing change.
  • Provide analyses through troubleshooting and research identifying controls, process improvements and realignment of operational tasks to ensure compliance; identify, monitor and track Territory corrective actions and compliance procedures.
  • Coordinate the validation of compliance data for all service areas within the Territory by establishing specifications and coordinating the operational processes with GIS and compliance software – Inspection Manager.
  • Ensure proper protocols are in place within the Territory to effectively communicate compliance status and findings across the organization.   

2.    Coordinate and provide support to the Territory for the annual FPSC inspections.  Provide direction to operations/office staff for audit documentation and procedures and actively participate in the audit when necessary.
3.    Assist with other compliance and daily operational issues and special projects as needed 

   High School Diploma or equivalent


Related Experience 

  • Minimum of six years of experience in gas operations related functions and compliance matters, or of other related regulatory, business, auditing or assurance work; Experience must demonstrate work in progressively more complex assignments related to the duties and responsibilities and utilizing the knowledge, skills and abilities described below. 


  • Experience in the utility industry is preferred, including:  compliance, internal audit, and operations, PHMSA 192 and Florida 25-12 regulations pertaining to natural gas distribution
  • At least eight years of direct or related audit or assurance work experience, project management or task scheduling software is preferred. 


Supervisory Experience 
    Two years of effective leadership of people and/or projects



  • Extensive knowledge of operational, compliance and regulatory requirements and controls to include independent analysis and compliance software knowledge.
  • Demonstrated working knowledge of PHMSA and FPSC gas safety regulatory compliance requirements and associated rules 
  • Demonstrates the ability to work independently with only general guidance to complete complex compliance duties requiring independent judgment and the interpretation of policies and procedures; Excellent investigative, problem solving, and analytical skills
  • Demonstrates leadership attributes, the ability to work collaboratively with other departments, to multi-task and oversee multiple engagements simultaneously, to establish expectations aligned with department strategy
  • Highly detailed oriented and self-motivated 
  • Ability to undertake change management
  • Excellent verbal and written communication, proficiency and customer and client relationships including consulting and influencing and strong critical thinking and detailed analytical/problem solving


  • Working knowledge and use of a pipeline compliance management software
  • Working knowledge of the design and operational characteristics of natural gas distribution systems, including gate stations, regulator stations, meter set, GIS Mapping
  • Extensive knowledge of PHMSA and FPSC gas safety regulatory compliance requirements and associated rules



  • Champions Safety, Health and the Environment
  • Takes Ownership and Acts with Integrity
  • Drives Business Excellence for Customers
  • Builds Collaborative Relationships
  • Thinks Strategically and Exercises Sound Judgment

TECO offers a competitive Benefits package!!


Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!


STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.


TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.


TECO Energy is proud to be an Equal Opportunity Employer.


TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.


In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.


Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


ADA policy

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.


Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.


Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability. 


Nearest Major Market: Tampa

Job Segment: Operations Manager, Consulting, Geology, GIS, Operations, Technology, Engineering