Operational Technology Analyst

Title: Gas Operational Technology Analyst
Company: Peoples Gas System
State and City: Florida   -  Tampa
Shift: 8 Hr. X 5 Days

Power up a career with us. Our People are our greatest investments.  TECO Peoples Gas offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. 

If you are interested in a career and not just a position, TECO Peoples Gas is the place to be!  

TECO Peoples Gas is the largest natural gas distributor in Florida serving more than 400,000 customers across the state. Just as it was 125 years ago when we started as Tampa Gas Company, natural gas is today’s No. 1 choice for reliable energy.  Join our team of energy experts as we build on that legacy through innovation and cost-effective sustainable energy solutions all while keeping top-notch customer service at the center of all we do. 

TECO Peoples Gas is a subsidiary of Emera Inc., a family of energy companies which also includes Tampa Electric and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations. 

Our Gas Operational Technology Analyst is responsible for supporting activities directly related to the company’s Operational Technology Critical Infrastructure security and compliance programs.  This includes ensuring that all processes and procedures are followed on a daily, weekly, monthly, and annual basis.  Additionally, provides expert level support, within the immediate team and larger cross functional organizational team environment, for systems used to monitor and protect operational assets.  The scope includes Field OT Devices and Equipment, (Programable Logic Controllers, Industrial Controls, RTU, Communication Devices, Transient Cyber Assets and HMI).

Operational Technology Security Compliance Analyst develops and possess an in-depth understanding of the DHS, TSA, Purdue ICS Security Model, IEC 62443 (ISA 99) standards and requirements, resolving issues by taking the appropriate corrective action, or following the appropriate escalation procedures.  The responsibilities include assessing all Peoples Gas System Field assets for secure configurations and performing routine monitoring to identify potential non-compliance issues.

PRIMARY DUTIES AND RESPONSIBILITIES

• Assist in translating the ICS standards and requirements into the appropriate systemic and procedural solutions to enable compliance adherence.  Assist coordinating and communicating necessary actions to maintain regulatory compliance 
• Collect, organize and maintain required evidence for regulatory compliance, such as network diagrams, access controls, ports and services, physical port security, malicious code prevention, firmware and patches, security event monitoring, account management, and baseline components 
• Assist in the development of tools and reports for efficient, sustained, and organized evidence collection and reporting for regulatory compliance, such as ICS network diagrams, access controls, ports and services, physical port security, malicious code prevention, firmware and patch testing, security event monitoring, account management, and baseline components 
• Assist in the development and enforcement of company policies, procedures, processes, plans, and standards that support and facilitate regulatory compliance.  This entails assisting in populating and updating asset inventory and management software, process documents, desk, lab and field level procedures, overseeing deployment and disaster recovery plans, and other supporting evidence as demand and necessity arise 
• Assist in documenting management responses to internal/external regulatory audits and data requests in conjunction with respective management and staff 

QUALIFICATIONS

Required: Bachelor’s Degree in Control Systems Engineering, Computer Science, Information Systems, or other SCADA or process control related discipline AND two (2) years of related cyber security, IT, industrial control systems, or NERC CIP experience OR High School Diploma and six (6) years of related cyber security, IT, industrial control systems, or NERC CIP experience.

Preferred: Master’s Degree in Computer Science, Information Systems, or other IT related discipline. One year of experience in diverse Industrial Control environment.   

LICENSES/CERTIFICATIONS

Required: Ability to obtain one related IT Security professional certification from the following list of certification vendors, or via self-study within one year of hire date: ISA/IEC 62443, CISSP, CISM, CISA, CSX-P, GIAC, CompTIA, GICSP (Global Industrial Control Systems), or similar.

Preferred: Two or more of the following or similar IT Security professional certifications: CISSP, CISM, CISA, CSX-P, GIAC, CompTIA,  GICSP (Global Industrial Control Systems), or similar.

KNOWLEDGE/SKILLS/ABILITIES (KSA)

Required:  Must demonstrate basic functional knowledge and proficiency of Industrial Controls and Natural Gas Operations related functions outlined in the Duties and Responsibilities of this position, and applicable equipment and operational systems to ensure efficiencies and field related data accuracy/integrity for the company. Must demonstrate working knowledge of the general compliance processes that ensure good foundation for compliance like 49 CFR DOT 192 PHMSA, NERC CIP and other regulatory or industry standards and requirements. Analytical and risk assessment skills as well as strong listening, written and computer communication skills for reporting and auditing purposes. Basic understanding and working knowledge of major security systems and functions: Password Management Solutions, Firewalls, Antivirus/Antimalware, SIEM (Syslog), Incident Response, Threat and Configuration and Change tools and processes. Familiar knowledge of major industrial control systems) operating systems and applications (Emerson, Honeywell, Eagle, Rockwell, ABB, AEC, Schneider, AVEVA, FlowCal, Highwire, GE RTU, PLC, and Windows)

Preferred: Working knowledge and proficiency of Natural Gas Automation and Operations related functions outlined in the Duties and Responsibilities of this position, and applicable SCADA and OT systems to ensure operational efficiencies and related data accuracy/integrity for the company. Working Knowledge in TSA, DOT, PHMSA, NERC – CIP compliance Understanding of major security systems and functions: Password Management Solutions, Patch and Firmware Testing and Documentation, Firewalls, IDS/IPS, Antivirus/Antimalware, SIEM (Syslog), Incident Response, Threat and Configuration and Change tools and processes.

LEADERSHIP COMPETENCIES:

Champions Safety, Health, and the Environment

Takes Ownership and Acts with Integrity

Drives Business Excellence for Customers

Builds Collaborative Relationships

Develops People and Teams

Cultivates Innovation and Embraces Change

Thinks Strategically and Exercises Sound Judgment

WORKING CONDITIONS

Normal working condition with occasional weekend and overtime requirements

PHYSICAL DEMANDS/ REQUIREMENTS

Normal physical demands related to an office workplace environment

TRAVEL REQUIREMENTS

5-10% - Typically daily trips to Peoples Gas System critical infrastructure locations throughout the state of Florida.

HURRICANE STORM DUTY REQUIREMENTS

Perform normal and/or special work duties as requested or directed to support Peoples Gas System Service Recovery efforts.    

The successful applicant will be required to take and pass a Baseline Medical Examination as part of the pre-employment screening once an offer has been accepted. A pre-employment drug screening, as well as a background check (including education, employment, criminal and motor vehicle) will also be conducted as part of the pre-employment screening.

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TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.