Engineer I-III Varies

Title: Engineer I-III Varies 
Company: Tampa Electric Company 
State and City: Florida - Tampa
Shift: 8 Hr. X 5 Days

POSITION CONCEPT
The Operations Engineer is responsible for establishing a high standard of service to all customers by 
maintaining and improving the reliability of the electrical distribution system within the service area, 
and for the utilization of sound engineering practices to determine the most efficient, cost-effective 
engineering design to serve customer needs.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Work with assigned account representatives, Customer Care, System Service, and large commercial 
and industrial customers to address customer issues and needs and help to resolve customer 
complaints. Assist with claim investigations as needed. Respond to customer complaints filed with 
the Florida Public Service Commission and all other customer complaints within three days. 

2. Ensure that the existing electrical distribution system meets TEC operating standards. 

3. Ensure that future electrical system expansion will accommodate load growth by: communicating 
with System Planning about future development and load additions, having direct involvement in 
major load additions and projects of unusual nature such as relay service, cogeneration, etc., 
monitoring the service area construction program, meeting with customers, developers, architects, 
engineers, contractors, electricians, other utilities, governmental agencies and other TEC 
departments for job planning and coordination as required. 

4. Maintain circuit protection/coordination within the service area by: reviewing coordination of each 
circuit as suggested by Electric Delivery (ED) System Reliability, coordinating new circuits and circuits 
that change configurations, monitoring OCR performance and implementing circuit corrective action 
as appropriate; providing fusing analysis and recommendations to the Distribution Design 
Technicians as needed. 

5. Maintain service area VAR flow levels. Optimize load balancing on circuits as needed. 

6. Provide technical assistance to Distribution Engineering and Operations and System Service. 
Communicate circuit priorities for the Firm Load Curtailment and ED System Restoration plans. 
Assist with prioritizing customer storm restoration. 

7. Maintain system reliability through installations of reliability equipment (ACR and Trip Savers). 
Perform line patrols and infrared equipment inspections. 

SUPERVISION 
Direct: Co-op Student

RELATIONSHIPS
Key Internal: ED management, all ED departments within the Company and various other 
departments outside of ED.
Key External: Residential and commercial customers, developers, contractors, architects, engineers, 
electricians, other utilities, governmental agencies, and various homeowner 
associations.

QUALIFICATIONS
Education
Required: Bachelor of Science in Engineering from an ABET accredited university.
Preferred: Bachelor of Science in Electrical Engineering from an ABET accredited university;
Performance Coach Series training classes

Licenses/Certifications
Required: Distribution Safety Course to open energized equipment; Valid Florida state driver’s 
license
Preferred: Professional Engineer License (PE)

Experience 

Engineer I Experience
Required:    Minimum of 18 months of experience as an Engineer performing work related to the Duties & Responsibilities of this position;
Engineer II  Experience
Required:    Minimum of 4 years of experience as an Engineer performing work related to the Duties & Responsibilities of this posit

Engineer III  Experience
Required:   Minimum of 8 years of experience as an Engineer performing work related to the Duties & Responsibilities of this position.

Knowledge/Skills/Abilities (KSA)
Required: Must have demonstrated the ability to complete highly technical, complex assignments 
and designs with minimal direction.

Leadership and initiative skills, troubleshooting distribution power systems, Customer 
service and project management skills, ability to read maps and schematics, computer 
skills (outage management, work management, financial management, PC, customer 
information systems, Microsoft Office)
Preferred: System protection/coordination knowledge, ability to read and interpret voltage 
recorder graphs, line patrol and distribution engineering experience

JOB RELATED DIMENSIONS* CORE Dimensions (Additional dimensions can be added, not to exceed three)
Business and Job Knowledge*
Judgment*
Ownership & Excellence*
Produce Results*
Teamwork*
Adaptability/Leading Change
Communication/Presentation Skills
Working Safely*

WORKING CONDITIONS
Work 40 hours per week with occasional overtime; Indoor and outdoor conditions

PHYSICAL DEMANDS/ REQUIREMENTS
50% Sitting
20% Driving
30% Standing/Walking 
Lifting 20 lbs

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.