Load Management Analyst

Title: Load Management Analyst 
Company: Tampa Electric Company 
State and City: Florida - Tampa
Shift: 8 Hr. X 5 Days

POSITION CONCEPT

The Engineer Load Management is responsible for researching, evaluating and recommending software and hardware solutions to deliver existing load management and demand response programs. Assists the Load Management Program Manager with designing and implementing new demand response programs. Serves as subject matter expert (SME) and leads the testing and implementation of new technologies and supporting systems. Also responsible for daily monitoring of demand response software and hardware to ensure reliability and takes appropriate steps for corrective action when deficiencies are identified.

PRIMARY DUTIES & RESPONSIBILITIES

• Responsible for testing and monitoring the reliability and accuracy of the hardware and software utilized to deliver demand response programs both in a lab and field environment. Working knowledge of software and firmware designs embedded within smart thermostats and control devices for electric water heaters and pool pumps.
• Knowledge of HVAC systems, network communications, and real time systems design to monitor both administrative and customer portals for integrity and reliability; identifies and communicates any inconsistencies or failures to the vendor for corrective action as outlined in Software License Agreement, Commercial Terms, and Master Agreement.
• Tracks hardware and firmware failures; documents reasons and alerts Program Manager of trends or patterns that would indicate potential defects that would negatively impact program performance.
• Evaluates demand response events and provides feedback on system performance. Also develops technical reports that describe system performance, communication failures, hardware failures, trends, root cause analysis and reliability.
• Develops training materials and administers training to the Load Management Analysts and Contractors completing load management and demand response (Energy Planner) work.
• Remains current with industry trends, emerging technologies and conservation programs introduced in the market place to achieve load management and demand response goals; participates with the evaluation, recommendation, and implementation of test and production solutions.
• Promotes awareness of new/emerging technologies for home automation and control of appliances to deliver load management and demand response programs.
• Develops presentations to educate peers, contractors, vendors, employees and the public on load management and demand response programs. Provides Emergency Management or Company support as determined by Manager and Company guidelines during severe storms or any other Company emergency.

QUALIFICATIONS

Licenses/Certifications

Required: A valid driver’s license.

Education

Required: Bachelor’s degree in Electrical, Mechanical, or Computer Engineering disciplines from an ABET accredited institution.

Experience

Required: Minimum of 18 months’ utility experience in a comparable role, or 12 months’ experience with an FE (Fundamentals of Engineering) exam

Knowledge/Skills/Abilities

Required:

• Develops and maintains industry knowledge and expertise in the areas of load management and demand response technologies.
• Working knowledge of end-user platforms and smart grid technologies to deliver demand response programs.
• Ability to evaluate, monitor and diagnose load management technologies and corresponding software and firmware enhancements embedded in devices for control.
• Utilization of diagrams and schematics to replicate home area networks in a lab environment for testing and evaluation purposes.
• Ability to communicate and present technical information effectively.

Preferred:

• Knowledge of HVAC systems, water heaters and pool pumps installed in residential applications.
• Business process flow definition and documentation, software configuration and customization.
• Experience supporting the evaluation, development, testing and delivery of load management and/or demand response programs including Smart Grid products and services.

Competencies

• Builds Strong, Collaborative Relationships
• Cultivates Innovation and Embraces Change
• Drives Operational Excellence for Customers
• Speaks Up on Safety, Health, and the Environment
• Thinks Strategically & Exercises Sound Judgement

Perks & Benefits

• Hybrid work schedule, Competitive Salary, Bonus Plan,
• Paid Time Off & Paid Holiday Time,
• Medical, Dental, Vision coverage for you and your dependents,
• Retirement plans: 401K (with matching company contributions) & Pension Plan,
• Company-paid long term care coverage, life insurance and AD&D insurance,
• Tuition Assistance, Employee Assistance and Wellness Programs with on-site fitness centers,
• Opportunities for Growth & Advancement within TECO and Emera.

STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.