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Director SAP COE CRB Solutions

Date: Mar 26, 2021

Location: Tampa, Florida, US, 33602

Company: TECO

Title: Director SAP COE CRB Solutions 
Company: Tampa Electric Company 
State and City: Florida - Tampa
Shift: 8 Hr. X 5 Days





Are you interested in building an SAP COE?  We are looking for a highly experienced SAP leader to design our CRMB Center of Excellence.

The Director SAP CRMB will lead a team of 30 to build a strategy that aligns technical and business resources to realize significant benefits from SAP CRMB and associated technologies.

The successful candidate will be working to ensure an enterprise-wide business approach, to determine appropriate resource levels and models, to continuously improve support processes and to manage risk and total cost of ownership of the SAP solutions.

Leads efforts to ensure effective IT governance process for SAP that delivers consistent and scalable business value from corporate SAP ecosystem. Establishes and maintains a strategic relationship with key executive and non-executive stakeholders for IT & SAP strategy planning in support of enterprise and business unit goals.




  • Develop and maintain a strong partnership with leadership and functional areas to adapt the IT strategy to have a strong operational focus aligned with business needs, priorities, structure and processes to maintain and improve service quality and cost effectiveness. Work cross-functionally with other business units to advance strategic initiatives and interacts in a highly collaborative manner with internal constituents and external partners and effectively represents the business with the vendors.
  • Establish and maintain and enforce all operational processes, standards, procedures and best practices, such as incident and problem management, change control process, minor enhancement process, major incident processes based on ITIL in a 24 x 7 environment while ensuring system and processes are compliance with relevant regulations.
  • Provides high-valued strategic consulting level support and guidance to determine the IT initiatives and/or solutions required to meet the highest business needs.  Work closely with business partners and IT in formulating financial and resource estimates for efforts.
  • Work with the IT functional/department executives and business leaders to create an actionable 12-36-month roadmap that establishes the foundation of work that the Solutions teams will deliver.
  • Evolve the SAP solution, build and maintains a best-in-class SAP systems environment and applications suite (HANA, BW/BI and other technologies) that are scalable and supportive of organic growth. Develop cutting edge SAP/Cloud solutions to support company strategies and drive end-user satisfaction.    Responsible for the design, implementation and execution of IT related long-term strategies and accountable for execution of short-term tactical initiatives in support of the overall vision.
  • Develop standards for all SAP solutions including CRMB along the entire SAP lifecycle of enterprise solutions which balances cost effectiveness, business process standardization, technical standardization across the SAP environments and functional and technical health of both solutions.

Required:            Bachelor’s degree in Information Systems, Business, Engineering or related field
Preferred:           MBA or advanced degree
Related Experience
Required:            Minimum of ­­­­­­10 years of SAP experience and 7 years of experience leading a center of excellence for CRMB including proven experience with industry tools, operational expertise, implementation of leading practices and data analytics with 7 years of leadership experience.  Experience in development of global support team to achieve organizational objectives. Understand and have experience on the Hana platform.
Preferred:           Experience in implementation of advanced data analytics and reporting, FIORI, implementation and maintenance of a Master Data Management (MDM) vision and associated processes.
Knowledge/Skills/Abilities (KSA)

  • Strong influencer and communicator capable of working in a highly collaborative team-environment and utilizing strong interpersonal skills to successfully interact and influence SAP stakeholders and customers.
  • Broad working knowledge in SAP CRM 7.0.
  • Ability to ensure system and process compliance with regulations.
  • Excellent organizational and operational skills and the ability to manage multiple, concurrent priorities.
  • A strong delegator who focuses on the development of self as well as their team members and drives them to further develop their skills and provide value to the business through continuous learning, sharing best practices, knowledge and expertise.
  • Ability to resolve conflict and deal with issues in a constructive manner with individuals at all levels of the organization.
  • Extensive SAP architecture, enhancement, maintenance, support and SAP functional implementation expertise.
  • Understanding of SAP security concepts and processes, and security architecture and administration with a thorough knowledge of roles, profiles, authorization objects and SAP user management.
  • Experience in development of global support team to achieve organizational objectives. Manage day-to-day operations of a global support team. Focus areas include oversight of SLA performance, projects, best practice and governance, problem resolution, code optimization and more.
    Join a team of 30 dedicated professionals working towards powering Tampa Bay's future!



TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!


TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.


ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.


Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.


Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability. 



Nearest Major Market: Tampa

Job Segment: SAP, Engineer, ERP, Consulting, Information Systems, Technology, Engineering