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Operations Rep/Senior Operations Rep

Date: Jul 31, 2020

Why Join New Mexico Gas Company?

Based in Albuquerque, New Mexico Gas Company manages more than $1 billion of assets, including 12,000 miles of natural gas pipeline in a service area that covers 6,501 square miles, operates in 23 of the 33 counties in the state and supplies 60 percent of the population of New Mexico.

The ability to serve our 520,000 customers is rooted in the commitment of 700 employees across New Mexico. As we grow, we’re excited to welcome new team members who are committed to our purpose, values and our approach to business. Our ever-changing company is creating exciting opportunities for our workforce and the communities where we operate.

New Mexico Gas Company is proud to be an affiliate of Emera, Inc., one of the 20 largest energy companies in North America with $29 billion in assets, more than 7,400 employees and 2.5 million customers in Canada, the United States and the Caribbean.

By joining the NMGC family, you can count on a safety-focused work environment, competitive pay and benefits and opportunities for training and personalized development to ignite your career.

Title: Operations Rep/Senior Operations Rep
Company: New Mexico Gas Company
Location: Anthony
State and City: New Mexico - Anthony
Shift: 8 Hr. X 5 Days

 

This position will be open to internal and external applicants and will close on August 14, 2020.

The pay for this position is based on the skills, experience and education of the successful candidate.

 

Operations Rep

 

POSITION CONCEPT

Under general supervision, performs a wide variety of operations duties, not limited to one particular department or functional group.

 

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Performs meter-reading activities, mapping, and drafting duties
  2. Performs leak survey functions, including annual transmission and distribution system surveys and public building inspections
  3. Performs credit and collection duties including checking payments, preparing and delivering notices, and disconnecting service for nonpayment of charges
  4. Performs customer service functions, including cashiering and answering customer inquiries
  5. Performs limited field service work, including connects, disconnects, and leak investigation following qualifications
  6. Conducts distribution and/or transmission construction, maintenance, installation, and emergency response
  7. Performs limited measurement functions, including changing charts  
  8. Investigates requests and prepares measurement and cost estimate data for work orders through contact with customers, contractors, government officials, and field inspection
  9. Performs line-locating requests
  10. Performs storekeeping and warehousing duties including document and report processing, receiving, and issuing supplies, and posting receipts and issues
  11. Obtains or prepares necessary permits, right of way easements, maps, extension agreements and other official and related documents as needed

 

RELATIONSHIPS

                             Key Internal:      Operations department and Customer Service

                             Key External:     Contractors, Customers, Government Entities and/or Vendors

 

QUALIFICATIONS

                                    

                              Education

Required:            High School Diploma or General Education Diploma (GED)

 

Licenses/Certifications

Required:            Must be able to obtain and maintain all applicable Operator Qualifications (OQs). Must possess a valid driver's license or commercial driver’s license (CDL), depending upon the position and/or geographic location, and all team members must meet the acceptable driving record requirements of the Company. Must possess a Journeyman Gas Fitters license (JGL), depending upon the position and/or geographic location.

 

Experience 

Related Experience

Required:            Zero (0) to three (3) years of experience, or equivalent combination of education and/or experience related to the discipline.

 

                             Knowledge/Skills/Abilities (KSA)

Required:            Working knowledge of various operations functions, policies, and procedures, including, but not limited to, credit and collections, customer service, meter reading, line locating, construction, maintenance, service work, leak survey, and measurement.   Working knowledge of techniques in gas distribution and New Mexico excavation law. Basic understanding of accounting principles. Ability to operate various construction and maintenance, line locating, and leak detection equipment. Ability to read     maps,  drawings, and gas meters. Ability to plan and organize work projects.

 

LEADERSHIP COMPETENCIES

Speaks up on Safety, Health, and the Environment

Takes Ownership and Acts with Integrity

Drives Operational Excellence for Customers

Builds Strong Collaborative Relationship

Develops People and Teams

Cultivates Innovation and Embraces Change

Thinks Strategically and Exercises Sound Judgement

 

WORKING CONDITIONS

Field, warehouse, and/or office environment. May be required to work overtime and/or on-call and handle emergency response as needed. May be required to work at various job sites, out of town, and/or remote locations for extended periods. Personal protective equipment needed including but not limited to, safety glasses, puncture resistance boots, hard hat, respirator, and SCBA; worn while performing the field functions.

 

PHYSICAL DEMANDS/ REQUIREMENTS

 Regularly required to stand and/or walk to 2/3 of the time. Manual dexterity needed with the ability to stoop, kneel, crouch, crawl, and bend. Must frequently lift and/or move up to 80 pounds. Work from an elevated position, such as ladders and rooftops. Will be exposed to outside weather conditions, fumes, or airborne particles, toxic or caustic chemicals, and natural gas emergencies and situations. Vision requirements include close vision, distance vision, color vision, peripheral vision, and depth perception.

 

 

 

Senior Operations Rep 

 

POSITION CONCEPT

Under limited supervision, performs a wide variety of complex operations duties, not limited to one particular department or functional group.

 

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Performs meter-reading activities, mapping, and drafting duties
  2. Performs leak survey functions, including annual transmission and distribution system surveys and public building inspections
  3. Performs credit and collection duties including checking payments, preparing and delivering notices, and disconnecting service for nonpayment of charges
  4. Performs customer service functions, including cashiering and answering customer inquiries
  5. Performs field service work, including connects, disconnects, and leak investigation
  6. Performs distribution and/or transmission construction, maintenance, installation, and emergency response
  7. Performs limited measurement functions, including changing charts and pressure surveys
  8. Investigates requests and prepares measurement and cost estimate data for work orders through contact with customers, contractors, government officials, and field inspection
  9. Performs line-locating requests
  10. Performs storekeeping and warehousing duties including document and report processing, receiving and issuing supplies, and posting receipts and issues
  11. Obtains or prepares necessary permits, right of way easements, maps, extension agreements and other official and related documents as needed
  12. Investigates and prepares cost estimate data for sale orders involving construction and related activities
  13. Prepares various documents and reports concerning the duties assigned

 

RELATIONSHIPS

                             Key Internal:      Operations departments and Customer Service

                             Key External:     Contractors, Customers, Government Entities and/or Vendors

 

QUALIFICATIONS

 

                              Education

Required:            High School Diploma or General Education Diploma (GED)

 

Licenses/Certifications

Required:            Must be able to obtain and maintain all applicable Operator Qualifications (OQs). Must possess a valid driver's license or commercial driver’s license (CDL), depending upon the position and/or geographic location, and all team members must meet the acceptable driving record requirements of the Company. Must possess a Journeyman Gas Fitters license (JGL).

 

Experience 

Related Experience

Required:            Three (3) years of experience related to the discipline.

 

Knowledge/Skills/Abilities (KSA)

Required:            Thorough working knowledge and practical experience in all operations functions, policies, and procedures, including, but not limited to, credit and collections, customer service, meter reading, line locating, construction and maintenance, service work, and measurement. Working knowledge of techniques in gas distribution and New Mexico excavation law. Ability to recognize potential and immediate hazards and act in emergencies. Ability to operate service and construction and maintenance equipment.

 

LEADERSHIP COMPETENCIES

Speaks up on Safety, Health, and the Environment

Takes Ownership and Acts with Integrity

Drives Operational Excellence for Customers

Builds Strong Collaborative Relationships

Develops People and Teams

Cultivates Innovation and Embraces Change

Thinks Strategically and Exercises Sound Judgment

 

WORKING CONDITIONS

Field, warehouse, and/or office environment. May be required to work overtime and/or on-call and handle emergency response as needed. May be required to work at various job sites, out of town, and/or remote locations for extended periods. Personal protective equipment needed including but not limited to, safety glasses, puncture resistance boots, hard hat, respirator, and SCBA worn while performing the field functions. 

 

PHYSICAL DEMANDS/ REQUIREMENTS

Regularly required to stand and/or walk to 2/3 of the time. Manual dexterity needed with the ability to stoop, kneel, crouch, crawl, and bend. Must frequently lift and/or move up to 80 pounds. Work from elevated position, such as ladders and rooftops. Will be exposed to outside weather conditions, fumes or airborne particles, toxic or caustic chemicals, and natural gas emergencies and situations. Vision requirements include close vision, distance vision, color vision, peripheral vision, and depth perception.

READ THIS BEFORE APPLYING FOR THIS JOB POSTING

  

To be considered for a position you must complete all portions of the application process.

 

Keep in mind that the person considering your application does not know your skills or accomplishments even though you may have worked at New Mexico Gas Company, Inc. (NMGC) for many years. Give as much detail as possible on your work history. Show each job you have held since you started and list the duties of each. Having a resume attached is highly recommended and is expected by most hiring managers.

  

The application/ resume will determine whether or not you will get an interview so the more detail the better your chances of being considered.

  

New Mexico Gas Company, Inc. (NMGC) is proud to be an Equal Opportunity Employer.
NMGC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

  

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at NMGC will be based on skills, knowledge, qualifications and abilities.
ADA policy

  

It is the policy of NMGC to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

  

Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

  

Employment for this position will be contingent upon the successful completion of pre-employment requirements, which include a background screen and drug test.  Also, pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.


Nearest Major Market: Las Cruces

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