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Supervisor, Technical Training

Date: Jan 25, 2023

Location: Albuquerque, New Mexico, US, 87107

Company: TECO

Ignite your career with New Mexico Gas Company!

By joining the NMGC family, you can count on a safety-focused work environment, competitive pay and benefits and opportunities for training and personalized development to ignite your career. We embrace diversity and the inclusion of all; our difference, unique perspectives and talents are our strengths and integral to the success of our company.

New Mexico Gas Company is a member of the Emera family of energy companies which also includes Tampa Electric, TECO and Peoples Gas.

Title: Supervisor, Technical Training
Company: New Mexico Gas Company
Location: ALB Gas Service Center
State and City: New Mexico - Albuquerque
Shift: 8 Hr. X 5 Days



This position will be open to internal and external applicants and will close on Wesdnesday February 8, 2023.


This position pays between $86,480.00 to $108,100.00 and is based on skills, experience and education of the successful candidate.


Provides leadership to team members in the administration of New Mexico Gas Technical Training Program. Supervises the Technical Training group in the administration of material testing and evaluations. Oversees the successful completion of assigned job activities by planning, organizing and monitoring procedures and processes.  


1.    Provides leadership, training and development to the technical training staff.  Following company leadership programs and guidelines, administers performance reviews and individual development planning. (10%)
2.    Participates in the development and administration of the Training Department annual budget, specifically in the development of funds needed for staffing, equipment, materials and supplies, and other training expenditures. (10%)
3.    Develops plans and procedures of the technical training and personnel qualification and assessment program curriculum and supports the operating centers in implementing and carrying out related company programs. (10%)
4.    Supervises activities of technical trainers; reviews trainer class performance and recommends changes to training methods and program content when needed. (10%)
5.    Conducts classroom, shop, and field training. Lectures, leads discussions, revises training materials based on feedback, and arranges program logistics. (10%)
6.    Reviews proposed revisions to company policies and/or procedures, and provides feedback to management from technical training staff. (10%)
7.    Sets strategy and direction for all skills and technical training programs by investigating avenues to improve training quality and maximize safety and efficiency. (10%)
8.    Performs and/or directs analysis, testing, and evaluation of materials and assists engineering with developing standards and specifications. (10%)
9.    Performs and/or directs failure analysis, testing, and evaluation of materials failures. (10%)
10.    Maintains an excellent working relationship with management and communicates openly and often about training content and participant performance. (10%)

Direct Supervision: This position will supervise Technical Trainers.


Key Internal: Interacts with all levels of employees.
Key External: Interacts and communicates with external vendors, contractors and customers, and city government agencies.


Required: High School Diploma or equivalent
Preferred: Bachelors’ Degree in related field from an accredited college


Required: Must have a valid NM driver’s license and meet the acceptable driving record requirements of the company. Must obtain performance evaluator certification (PQP Program) from an accredited 3rd party company. (Midwest Energy Association)


Related Experience 
Required: A minimum of 4 years of industry and/or construction and maintenance experience
Preferred: A minimum of 7 years of industry and/or construction and maintenance experience


Supervisory Experience
Preferred: One to two years of supervisory experience preferred


Knowledge/Skills/Abilities (KSA) 
Required: Must have thorough knowledge and understanding of Gas Personnel Qualification Plans and Technical Training programs, company policies/procedures and NM Public Service Commission compliance requirements; Must be computer literate with knowledge of Microsoft Office Suite; Must have excellent planning and organization skills with the ability to multi-task. Must have excellent interpersonal, team building and demonstrated leadership skills with the ability to coach and develop team members, delegate to others and respond effectively to high level stress situations; Must have excellent oral and written communication and listening skills, with the ability to clearly and concisely express and exchange ideas, concepts, processes and procedures and to effectively deliver presentations.



Speaks up on Safety, Health, and the Environment

Takes Ownership and Acts with Integrity

Drives Operational Excellence for Customers

Builds Strong Collaborative Relationships

Develops People and Teams

Cultivates Innovation and Embraces Change

Thinks Strategically and Exercises Sound Judgement


Working outdoors in hot, humid, wet and/or cold conditions
Working overtime and/or weekends, on-call
Travel is required (10-25% of the year)


Must occasionally lift and/or move up to 30 lbs

New Mexico Gas Company (NMGC) offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs and more!

NMGC and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our NMGC customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

New Mexico Gas Company, Inc. (NMGC) is proud to be an Equal Opportunity Employer.

NMGC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at NMGC will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of NMGC to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Employment for this position will be contingent upon the successful completion of pre-employment requirements, which include a background screen and drug test. Also, pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.

Nearest Major Market: Albuquerque

Job Segment: Gas, Gas Technician, Engineer, Training, Energy, Engineering, Operations