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Director NMGC Information Technology

Date: Sep 10, 2017

Location: Albuquerque, New Mexico, US, 87109

Company: TECO

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Title: Director NMGC Information Technology 
Company: TECO Services, Inc. 
State and City: New Mexico - Albuquerque
Shift: 8 Hr. X 5 Days


This position pays between $111,655.00 to $159,507.00 and is based on skills, experience and education of the successful candidate.



Provides leadership, strategy, and management of the New Mexico Gas Company Information Technology department. Oversees and manages a portfolio of IT applications and daily IT activities in New Mexico. Represents NMGC information technology and business needs and ensures needs are met while maintaining an enterprise approach. Develops, implements, and manages IT strategies, service level agreements, and standards.


  • Partners with the NMGC executive team to determine strategic priorities. Maintains awareness of daily business activities and IT impacts. Oversees, manages, and delivers on the strategic priorities of NMGC IT.
  • Collaborates with TSI IT&T Leadership to ensure that all TSI technology standards and processes for application development, ITIL service management, asset management, infrastructure, IT security, compliance and telecom are consistently followed.
  • Collaborates with counterparts at other Emera companies on like systems and business needs.
  • Develops NM IT roadmap with a focus on timing and delivery and provides input into the IT&T and Enterprise Roadmap development process. Facilitates the reprioritization of roadmap items based on changing business needs.
  • Leads the department in support of achieving goals and implementation of best practices. Meets with the IT team to provide information on direction. Communicates key IT activities to NMGC leadership.
  • Establishes, educates, and grows Business Process Management (BPM) as a core competency of NMGC IT and leverage process modeling as means for developing a Business Knowledge Repository.
  • Directs, controls, and coordinates IT consulting, systems analysis and design, and application development, enhancement, scheduled maintenance, and day-to-day problem resolution activities for the entire application portfolio including mission critical operations systems for NMGC IT.
  • Develops, implements, and manages service level agreements for IT services.
  • Coordinates IT compliance and audit activities. Ensures IT functions in compliance with all corporate policies.
  • Participates on the NMGC CRM Project Advisory Cabinet.
  • Manages IT budget, including direct costs, allocations, and assessments to New Mexico and provide support to PSC. Ensures ability to support cost models to NM Public Regulation Commission.



Required:      Bachelor’s Degree in Information Systems, Business, or related field, from an college or university accredited by the Commission on Colleges in accordance with TECO Education Policy

Preferred:      Master’s Degree or other advanced degree in an IT-related field



ITIL Foundations Certification.

Must at all times possess a valid driver's license and meet the acceptable driving record requirements of the Company.


Required:      Minimum of ten years of work experience related to the duties & responsibilities of this position, including at least 5 years of supervisory experience is required.

Preferred:     Natural gas utility experience.          

Knowledge/Skills/Abilities (KSA)

Required:      Must have demonstrated strength in leadership, strategic planning, applications management, and overseeing complex initiatives. Strong leadership and organization skills as well as excellent oral/written communications and presentation skills are required. Maintain a high level of technical awareness with the latest technologies and practices. High level of customer service orientation.

Preferred:      Working knowledge of natural gas utility operations.


Business & Job Knowledge


Ownership & Excellence

Produce Results


Work Safely

Developing People

Build Organizational Relationships

Vision and Strategy

Leadership Versatility


Required to work longer hours and/or on-call to handle emergency response as needed.

Position is primarily based in Albuquerque, New Mexico (75%) Travel and time spent at Tampa, Florida Information Technology Data Center is required (25%).



TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage  *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!


STORM DUTY REQUIREMENTS....Please make sure to read below!!!  Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.


TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.


ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.


Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.


Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability. 



Nearest Major Market: Albuquerque

Job Segment: Information Technology, Telecom, Telecommunications, Gas, Gas Technician, Technology, Energy

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