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Change Management Lead

Date: Mar 17, 2023

Location: Albuquerque, New Mexico, US, 87109

Company: TECO

Ignite your career with New Mexico Gas Company!

By joining the NMGC family, you can count on a safety-focused work environment, competitive pay and benefits and opportunities for training and personalized development to ignite your career. We embrace diversity and the inclusion of all; our difference, unique perspectives and talents are our strengths and integral to the success of our company.

New Mexico Gas Company is a member of the Emera family of energy companies which also includes Tampa Electric, TECO and Peoples Gas.

Title: Change Management Lead
Company: New Mexico Gas Company
Location: Wyoming
State and City: New Mexico - Albuquerque
Shift: 8 Hr. X 5 Days


This position will be open to internal and external applicants and will close on Monday, April 3rd, 2023

This position pays between $101,440.00 to $126,800.00 and is based on skills, experience and education of the successful candidate.


The Change Management Lead will play a key role in ensuring Company projects meet objectives on time and on budget by increasing employee awareness, understanding and ownership. Focus is on the people side of change, including changes to business processes, systems and technology, job responsibilities and organization structure. The primary responsibility will be leading awareness, understanding and ownership and implementing change management strategies and plans that maximize employee adoption. The Change Management Lead will work closely with the project and business communications teams, and the System Integrator on all internal communications.



  1. Develop and manage a project plan that shapes the overall approach, implementation and sustainment of change management activities to include facilitating workshops to support change management efforts. 
  2. Assess change leadership requirements for the project, and ensure the appropriate engagement tactics, training plans and communication plans are in place to achieve success. 
  3. Coach and train project leaders on change fundamentals, frameworks, tools and processes to advance people and change throughout the project. Engage project team members in designing, development, and deploying change management tactics. 
  4. Leadership and oversight of the change management assessments and develop plans to address identified areas of opportunity. Manage project risk and interdependencies using the standard PMO processes applicable to change management. 
  5. Coordinate internal communications associated with the project to ensure key messages are delivered, updated and repeated. 
  6. Lead a team of consultants and employees to deliver on the change management strategy. 
  7. Manage stakeholder relationships and balance competing project requirements from a change standpoint. Provide leadership and oversight to all project related training activities.


Responsible to oversee the Change Management team of professionals responsible for change
management, communications, training, engagement and resistance management, as well as Lead the 
Change Ambassadors to instill the change. This team includes both internal and external resources. 

Key Internal: All levels of management regulatory, legal, human resources, communications, corporate and regional departments, operations, and customer service organizations.
Key External: Customers, contractors, vendors and industry associations. 


Required: Bachelor’s degree in Business, HR, Communications or equivalent from an accredited college/university.
Preferred: Prosci certification or certification and training in another recognized change management program; Adult Learning certification; Project Management (PMP) certification. 


Required: Minimum of 10 years’ change management related experience, human resources, organizational development, process management, communications or project management or equivalent, including a minimum of 5 years of change management and/or project/program management experience; Experience must consist of leading and managing large change management initiatives, large/complex projects, developing strategy and business plans, developing and managing budgets. Experience with process mapping/process improvement initiatives.  

Preferred: Minimum of 7 years’ experience working on large transformation projects, leading related change activities.  A passion for working within and supporting change management initiatives.  Proven track record in implementing organizational change management – minimum one program life cycle in a Change Lead role (including: change impact assessments, role mapping, training, communication, business readiness, team effectiveness and leadership alignment).  

Knowledge/Skills/Abilities (KSA)
Required: A solid understanding of the people side of change.  Experience and knowledge of change management principles, methodologies and tools.  Strong project management skill set and ability to collaborate at all levels across the organization.  Experience with technology project implementation and delivery. Proven leadership and influencing skills, with the ability to get things done while managing various stakeholders. Team player with a proven track record for the ability to work collaboratively with others in the organization and provide coaching to achieve results. Experienced people leader and exceptional communication skills, both written and verbal, and solid presentation skills. Ability to influence others and move toward a common vision or goal. Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, Project and Outlook) and SharePoint.
Preferred: Strong business acumen.  Ability to coach, counsel and guide across all levels of the company.  Ability to anticipate the long-term impact of all decisions and take a broad approach to problem solving. Ability to coach and develop junior team members.  Ability to build, develop and lead a diverse group of people creating a high performing team. 

Business & Job Knowledge
Produce Results
Ownership & Excellence
Working Safely
Adaptability/Leading Change
Building Organizational Relationships
Planning and Organization
Travel required in and out of state. 


Physical ability to safely lift, carry and maneuver heavy boxes, display panels, etc. supporting company participation at company meetings, roadshows and other industry events.

New Mexico Gas Company (NMGC) offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs and more!

NMGC and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our NMGC customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

New Mexico Gas Company, Inc. (NMGC) is proud to be an Equal Opportunity Employer.

NMGC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at NMGC will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of NMGC to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Employment for this position will be contingent upon the successful completion of pre-employment requirements, which include a background screen and drug test. Also, pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.

Nearest Major Market: Albuquerque

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