Customer service

Customer Service Professional Careers

TECO Energy’s customer service professionals (CSPs) are typically our gas and electric customers’ first point of contact. Each year, they answer over 2 million gas and electric service calls across three Customer Contact Centers (North Miami and Tampa, FL; Albuquerque, NM) with one goal in mind—ensure the customer experiences quality service with each interaction.

TECO hires both bi-lingual (English/Spanish) and non-bi-lingual team members. Once training is completed, shift hours are based on business needs and seniority. New team members work a daytime shift that ends as late as 6:30 p.m. There is a shift differential for bi-lingual CSPs.

New CSP classes are held two to three times a year. Due to the overwhelming interest in the position, the application period can close quickly. Prospective CSPs are encouraged to establish a profile and upload a resume to this site to be able to complete the application process quickly when the hiring of a new class opens.

Employee Profile

I love working for New Mexico Gas Company, because safety is what we pride ourselves on. I work hard to make sure our customers receive smiling service, while the company works on making sure I return home safely to my family. I truly feel valued and respected--from my superiors to my peers-- every day. It is truly a good home away from home.

Beverly, Sr. Call Center Representative, New Mexico Gas Company

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Maintenance Specialist
North Ruskin, Florida, US, 33570 Apr 13, 2021 0.00 mi Other FT Salaried Flor North-Ruskin-Maintenance-Specialist-Flor-33570
North Ruskin, Florida, US, 33570 Other
Apprentice UFCW- Orlando
Orlando, Florida, US, 32801 Apr 12, 2021 0.00 mi Gas Operations Jobs FT Hourly Flor Orlando-Apprentice-UFCW-Orlando-Flor-32801
Orlando, Florida, US, 32801 Gas Operations Jobs
Apprentice- Ft. Myers
Ft. Myers, Florida, US, 33905 Apr 12, 2021 0.00 mi Gas Operations Jobs FT Hourly Flor Ft_-Myers-Apprentice-Ft_-Myers-Flor-33905
Ft. Myers, Florida, US, 33905 Gas Operations Jobs
Apprentice- Tampa
Tampa, Florida, US, 33605 Apr 12, 2021 0.00 mi Gas Operations Jobs FT Hourly Flor Tampa-Apprentice-Tampa-Flor-33605
Tampa, Florida, US, 33605 Gas Operations Jobs
Division Manager- Ft. Myers
Ft. Myers, Florida, US, 33905 Apr 12, 2021 0.00 mi Gas Operations Jobs FT Salaried Flor Ft_-Myers-Division-Manager-Ft_-Myers-Flor-33905
Ft. Myers, Florida, US, 33905 Gas Operations Jobs
Division Supervisor
N. Miami, Florida, US, 33162 Apr 12, 2021 0.00 mi Gas Operations Jobs FT Salaried Flor N_-Miami-Division-Supervisor-Flor-33162
N. Miami, Florida, US, 33162 Gas Operations Jobs
Sr. HRIS Business Analyst- Tampa
Tampa, Florida, US, 33602 Apr 11, 2021 0.00 mi Human Resources FT Salaried Flor Tampa-Sr_-HRIS-Business-Analyst-Req-Tampa-Flor-33602
Tampa, Florida, US, 33602 Human Resources
Systems Analyst (Varies)
Ybor City, Florida, US, 33605 Apr 11, 2021 0.00 mi Information Technology Jobs FT Salaried Flor Ybor-City-Systems-Analyst-Sr-Flor-33605
Ybor City, Florida, US, 33605 Information Technology Jobs
Polk Power Station Plant Engineer (Varies)
Mulberry, Florida, US, 33835 Apr 10, 2021 0.00 mi Engineering Careers FT Salaried Flor Mulberry-Plant-Engineer-%28Varies%29-Flor-33835
Mulberry, Florida, US, 33835 Engineering Careers
Lineworker ***multiple locations***
Tampa, Florida, US, 33619 Apr 10, 2021 0.00 mi Power Line Crew Careers FT Hourly Flor Tampa-Lineworker-multiple-locations-Flor-33619
Tampa, Florida, US, 33619 Power Line Crew Careers