Customer service

Customer Service Professional Careers

TECO Energy’s customer service professionals (CSPs) are typically our gas and electric customers’ first point of contact. Each year, they answer over 2 million gas and electric service calls across three Customer Contact Centers (North Miami and Tampa, FL; Albuquerque, NM) with one goal in mind—ensure the customer experiences quality service with each interaction.

TECO hires both bi-lingual (English/Spanish) and non-bi-lingual team members. Once training is completed, shift hours are based on business needs and seniority. New team members work a daytime shift that ends as late as 6:30 p.m. There is a shift differential for bi-lingual CSPs.

New CSP classes are held two to three times a year. Due to the overwhelming interest in the position, the application period can close quickly. Prospective CSPs are encouraged to establish a profile and upload a resume to this site to be able to complete the application process quickly when the hiring of a new class opens.

Employee Profile

I love working for New Mexico Gas Company, because safety is what we pride ourselves on. I work hard to make sure our customers receive smiling service, while the company works on making sure I return home safely to my family. I truly feel valued and respected--from my superiors to my peers-- every day. It is truly a good home away from home.

Beverly, Sr. Call Center Representative, New Mexico Gas Company

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Line Clearance Arborist *Updated 7/16/20
Tampa, Florida, US, 33610 Sep 20, 2020 0.00 mi Environmental Careers FT Salaried Flor Tampa-Line-Clearance-Arborist-Flor-33610
Tampa, Florida, US, 33610 Environmental Careers
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Tampa, Florida, US, 33619 Sep 18, 2020 0.00 mi Power Line Crew Careers FT Hourly Flor Tampa-Lineworker-or-Troubleshooter-multiple-locations-Flor-33619
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Gas Design Tech II- Tampa
Tampa, Florida, US, 33619 Sep 17, 2020 0.00 mi Gas Operations Jobs FT Hourly Flor Tampa-Gas-Design-Tech-II-Tampa-Flor-33619
Tampa, Florida, US, 33619 Gas Operations Jobs
Network & Systems Security Analyst (Cisco, VMWare, HP, Microsoft, Servers, SolarWinds...)
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Ybor City, Florida, US, 33605 Information Technology Jobs
Billing & Credit Rep
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CE Business Solutions Specialist - Varies - Regulated Utility
Tampa, Florida, US, 33601 Sep 14, 2020 0.00 mi Customer Experience FT Salaried Flor Tampa-CE-Business-Support-Specialist-Varies-%28Staff-level-&-higher%29-Regulated-Utility-Flor-33601
Tampa, Florida, US, 33601 Customer Experience
Crewman / Senior Crewman
Albuquerque, New Mexico, US, 87107 Sep 14, 2020 0.00 mi Gas Operations Jobs FT Hourly New Albuquerque-Crewman-Senior-Crewman-New-87107
Albuquerque, New Mexico, US, 87107 Gas Operations Jobs
Account Manager Outside Sales- Tampa
Tampa, Florida, US, 33619 Sep 13, 2020 0.00 mi Gas Operations Jobs FT Salaried Flor Tampa-Account-Manager-Outside-Sales-Tampa-Flor-33619
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IT Project Manager Sr (Compliance)
Ybor City, Florida, US, 33605 Sep 11, 2020 0.00 mi Information Technology Jobs FT Salaried Flor Ybor-City-IT-Project-Manager-Sr-%28Compliance%29-Flor-33605
Ybor City, Florida, US, 33605 Information Technology Jobs
Engineer I/II/III
US, 87109 Sep 10, 2020 0.00 mi Engineer-IIIIII-87109
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