Customer service

Customer Service Professional Careers

TECO Energy’s customer service professionals (CSPs) are typically our gas and electric customers’ first point of contact. Each year, they answer over 2 million gas and electric service calls across three Customer Contact Centers (North Miami and Tampa, FL; Albuquerque, NM) with one goal in mind—ensure the customer experiences quality service with each interaction.

TECO hires both bi-lingual (English/Spanish) and non-bi-lingual team members. Once training is completed, shift hours are based on business needs and seniority. New team members work a daytime shift that ends as late as 6:30 p.m. There is a shift differential for bi-lingual CSPs.

New CSP classes are held two to three times a year. Due to the overwhelming interest in the position, the application period can close quickly. Prospective CSPs are encouraged to establish a profile and upload a resume to this site to be able to complete the application process quickly when the hiring of a new class opens.

Employee Profile

I love working for New Mexico Gas Company, because safety is what we pride ourselves on. I work hard to make sure our customers receive smiling service, while the company works on making sure I return home safely to my family. I truly feel valued and respected--from my superiors to my peers-- every day. It is truly a good home away from home.

Beverly, Sr. Call Center Representative, New Mexico Gas Company

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Engineer II
Tampa, Florida, US, 33619 Feb 4, 2023 0.00 mi Engineering Careers FT Salaried Flor Tampa-Engineer-II-Flor-33619
Tampa, Florida, US, 33619 Engineering Careers
Manager, Information Technology
Albuquerque, New Mexico, US, 87109 Feb 4, 2023 0.00 mi Information Technology Jobs FT Salaried New Albuquerque-Manager%2C-Information-Technology-New-87109
Albuquerque, New Mexico, US, 87109 Information Technology Jobs
Project Controls Analyst (varies)
Tampa, Florida, US, 22801 Feb 4, 2023 0.00 mi Finance and Accounting FT Salaried Flor Tampa-Project-Controls-Analyst-%28varies%29-Flor-22801
Tampa, Florida, US, 22801 Finance and Accounting
Engineer I
Tampa, Florida, US, 33602 Feb 3, 2023 0.00 mi Engineering Careers FT Salaried Flor Tampa-Engineer-I-Flor-33602
Tampa, Florida, US, 33602 Engineering Careers
Corp Ethics & Compliance Specialist
Tampa, Florida, US, 33602 Feb 3, 2023 0.00 mi Legal and Compliance FT Salaried Flor Tampa-Corp-Ethics-&-Compliance-Specialist-Flor-33602
Tampa, Florida, US, 33602 Legal and Compliance
Regulatory Coordinator, Associate (Progression)
Tampa, Florida, US, 33602 Feb 3, 2023 0.00 mi Legal and Compliance FT Salaried Flor Tampa-Regulatory-Coordinator%2C-Associate-%28Progression%29-Flor-33602
Tampa, Florida, US, 33602 Legal and Compliance
Director, Regional Affairs
Tampa, Florida, US, 33602 Feb 3, 2023 0.00 mi Other FT Salaried Flor Tampa-Director%2C-Regional-Affairs-Flor-33602
Tampa, Florida, US, 33602 Other
Regulatory Plant Accounting Analyst
Tampa, Florida, US, 33602 Feb 3, 2023 0.00 mi Finance and Accounting FT Salaried Flor Tampa-Regulatory-Plant-Accounting-Analyst-Flor-33602
Tampa, Florida, US, 33602 Finance and Accounting
Distribution Design Field Inspector
Winter Haven, Florida, US, 33880 Feb 3, 2023 0.00 mi Engineering Careers FT Hourly Flor Winter-Haven-Distribution-Design-Field-Inspector-Flor-33880
Winter Haven, Florida, US, 33880 Engineering Careers
Distribution Design Field Inspector
Plant City, Florida, US, 33567 Feb 3, 2023 0.00 mi Engineering Careers FT Hourly Flor Plant-City-Distribution-Design-Field-Inspector-Flor-33567
Plant City, Florida, US, 33567 Engineering Careers