Customer service

Customer Service Professional Careers

TECO Energy’s customer service professionals (CSPs) are typically our gas and electric customers’ first point of contact. Each year, they answer over 2 million gas and electric service calls across three Customer Contact Centers (North Miami and Tampa, FL; Albuquerque, NM) with one goal in mind—ensure the customer experiences quality service with each interaction.

TECO hires both bi-lingual (English/Spanish) and non-bi-lingual team members. Once training is completed, shift hours are based on business needs and seniority. New team members work a daytime shift that ends as late as 6:30 p.m. There is a shift differential for bi-lingual CSPs.

New CSP classes are held two to three times a year. Due to the overwhelming interest in the position, the application period can close quickly. Prospective CSPs are encouraged to establish a profile and upload a resume to this site to be able to complete the application process quickly when the hiring of a new class opens.

Employee Profile

I love working for New Mexico Gas Company, because safety is what we pride ourselves on. I work hard to make sure our customers receive smiling service, while the company works on making sure I return home safely to my family. I truly feel valued and respected--from my superiors to my peers-- every day. It is truly a good home away from home.

Beverly, Sr. Call Center Representative, New Mexico Gas Company

Watch jobs in this category

Save Category as RSS Feed
Search results for "". Page 1 of 1, Results 1 to 10 of 10
Title Location Job Function
Reset
Internal Auditor / Senior Internal Auditor
Tampa, Florida, US, 33602 Mar 27, 2023 0.00 mi Finance and Accounting FT Salaried Flor Tampa-Internal-Auditor-Senior-Internal-Auditor-Flor-33602
Tampa, Florida, US, 33602 Finance and Accounting
Sys Protection & Control Spec I-III Varies
Tampa, Florida, US, 33610 Mar 27, 2023 0.00 mi Engineering Careers FT Hourly Flor Tampa-Sys-Protection-&-Control-Spec-I-III-Varies-Flor-33610
Tampa, Florida, US, 33610 Engineering Careers
Engineer Asset Management III - Fellow Varies
North Ruskin, Florida, US, 33570 Mar 27, 2023 0.00 mi Engineering Careers FT Salaried Flor North-Ruskin-Engineer-Asset-Management-III-Fellow-Varies-Flor-33570
North Ruskin, Florida, US, 33570 Engineering Careers
Designer Drafter
Tampa, Florida, US, 33610 Mar 26, 2023 0.00 mi Engineering Careers FT Hourly Flor Tampa-Designer-Drafter-Flor-33610
Tampa, Florida, US, 33610 Engineering Careers
Engineer - Distribution Reliability (Multi-Level Classification*)
Tampa, Florida, US, 33619 Mar 26, 2023 0.00 mi Engineering Careers FT Salaried Flor Tampa-ED-Asset-Management-Engineer-Flor-33619
Tampa, Florida, US, 33619 Engineering Careers
Utility Technician (Orlando)
Orlando, Florida, US, 32801 Mar 25, 2023 0.00 mi Gas Operations Jobs FT Hourly Flor Orlando-Utility-Technician-%28Orlando%29-Flor-32801
Orlando, Florida, US, 32801 Gas Operations Jobs
Contract Administrator I/II
Tampa, Florida, US, 33602 Mar 25, 2023 0.00 mi Legal and Compliance FT Salaried Flor Tampa-Contract-Administrator-III-Flor-33602
Tampa, Florida, US, 33602 Legal and Compliance
Mechanic II Facility Svc - HVAC
Tampa, Florida, US, 33610 Mar 25, 2023 0.00 mi Other FT Hourly Flor Tampa-Mechanic-II-Facility-Svc-HVAC-Flor-33610
Tampa, Florida, US, 33610 Other
Forecast Analyst, Varies
Tampa, Florida, US, 33602 Mar 25, 2023 0.00 mi Other FT Salaried Flor Tampa-Forecast-Analyst%2C-Varies-Flor-33602
Tampa, Florida, US, 33602 Other
Co-Op/Parallel - Engineering
Plant City, Florida, US, 33567 Mar 24, 2023 0.00 mi Student Jobs Co-Op/Intern Flor Plant-City-Co-OpParallel-Engineering-Flor-33567
Plant City, Florida, US, 33567 Student Jobs