
Customer Service Professional Careers
TECO Energy’s customer service professionals (CSPs) are typically our gas and electric customers’ first point of contact. Each year, they answer over 2 million gas and electric service calls across three Customer Contact Centers (North Miami and Tampa, FL; Albuquerque, NM) with one goal in mind—ensure the customer experiences quality service with each interaction.
TECO hires both bi-lingual (English/Spanish) and non-bi-lingual team members. Once training is completed, shift hours are based on business needs and seniority. New team members work a daytime shift that ends as late as 6:30 p.m. There is a shift differential for bi-lingual CSPs.
New CSP classes are held two to three times a year. Due to the overwhelming interest in the position, the application period can close quickly. Prospective CSPs are encouraged to establish a profile and upload a resume to this site to be able to complete the application process quickly when the hiring of a new class opens.
Employee Profile
I love working for New Mexico Gas Company, because safety is what we pride ourselves on. I work hard to make sure our customers receive smiling service, while the company works on making sure I return home safely to my family. I truly feel valued and respected--from my superiors to my peers-- every day. It is truly a good home away from home.
Beverly, Sr. Call Center Representative, New Mexico Gas Company

The 10 most recent jobs posted by TECO are listed below for your convenience.
Watch jobs in this category
Title | Location | Job Function | |
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IT Auditor / Senior IT Auditor
Tampa, Florida, US, 33602
Sep 24, 2023
0.00 mi
Other
FT Salaried
Flor
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Manager, Talent Acquisition Operations
Tampa, Florida, US, 33602
Sep 23, 2023
0.00 mi
Human Resources
FT Salaried
Flor
Tampa-Manager%2C-Talent-Acquisition-Operations-Flor-33602
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Telecom Infrastructure Specialist (Multiple Levels)
Albuquerque, New Mexico, US, 87109
Sep 23, 2023
0.00 mi
Information Technology Jobs
FT Salaried
New
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Systems Analyst Associate, Troubleshooting & Scripting Focus (Progression)
Tampa, Florida, US, 33619
Sep 23, 2023
0.00 mi
Information Technology Jobs
FT Salaried
Flor
Tampa-Systems-Analyst-Associate%2C-Troubleshooting-&-Scripting-Focus-%28Progression%29-Flor-33619
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Mgr of Continuous Improvement
Tampa, Florida, US, 33602
Sep 22, 2023
0.00 mi
Other
FT Salaried
Flor
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Administrative Specialist Lead
Tampa, Florida, US, 33619
Sep 22, 2023
0.00 mi
Administrative
FT Hourly
Flor
Tampa-Administrative-Specialist-Lead-Flor-33619
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Gas System Technician/Sr. Gas System Technician
Clovis, New Mexico, US, 88101
Sep 22, 2023
0.00 mi
Gas Operations Jobs
FT Hourly
New
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Cyber Security Analyst, Security Engineering Focus (Progression)
Ybor City, Florida, US, 33605
Sep 21, 2023
0.00 mi
Information Technology Jobs
FT Salaried
Flor
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SPP Customer Outreach Coordinator
Tampa, Florida, US, 33619
Sep 21, 2023
0.00 mi
Communications
FT Salaried
Flor
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GIS Technician I
Tampa, Florida, US, 33619
Sep 21, 2023
0.00 mi
Gas Operations Jobs
FT Hourly
Flor
Tampa-GIS-Technician-I-Flor-33619
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