Customer service

Customer Service Professional Careers

TECO Energy’s customer service professionals (CSPs) are typically our gas and electric customers’ first point of contact. Each year, they answer over 2 million gas and electric service calls across three Customer Contact Centers (North Miami and Tampa, FL; Albuquerque, NM) with one goal in mind—ensure the customer experiences quality service with each interaction.

TECO hires both bi-lingual (English/Spanish) and non-bi-lingual team members. Once training is completed, shift hours are based on business needs and seniority. New team members work a daytime shift that ends as late as 6:30 p.m. There is a shift differential for bi-lingual CSPs.

New CSP classes are held two to three times a year. Due to the overwhelming interest in the position, the application period can close quickly. Prospective CSPs are encouraged to establish a profile and upload a resume to this site to be able to complete the application process quickly when the hiring of a new class opens.

Employee Profile

I love working for New Mexico Gas Company, because safety is what we pride ourselves on. I work hard to make sure our customers receive smiling service, while the company works on making sure I return home safely to my family. I truly feel valued and respected--from my superiors to my peers-- every day. It is truly a good home away from home.

Beverly, Sr. Call Center Representative, New Mexico Gas Company

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Gas Control Analyst I/II
Tampa, Florida, US, 33602 Jun 18, 2019 0.00 mi Gas Operations Jobs FT Hourly Flor Tampa-Gas-Control-Analyst-III-Flor-33602
Tampa, Florida, US, 33602 Gas Operations Jobs
Engineer II or Sr. - EMS Modeling and Operations
Tampa, Florida, US, 33619 Jun 15, 2019 0.00 mi Engineering Careers FT Salaried Flor Tampa-Engineer-II-or-Sr_-EMS-Modeling-and-Operations-Flor-33619
Tampa, Florida, US, 33619 Engineering Careers
Construction Supervisor (Jacksonville)
Jacksonville, Florida, US, 32207 Jun 15, 2019 0.00 mi Gas Operations Jobs FT Salaried Flor Jacksonville-Construction-Supervisor-%28Jacksonville%29-Flor-32207
Jacksonville, Florida, US, 32207 Gas Operations Jobs
ADMS Engineer - Varies
Tampa, Florida, US, 33619 Jun 14, 2019 0.00 mi Engineering Careers FT Salaried Flor Tampa-ADMS-Engineer-Varies-Flor-33619
Tampa, Florida, US, 33619 Engineering Careers
Construction Supervisor (Ft. Myers)
Ft. Myers, Florida, US, 33905 Jun 14, 2019 0.00 mi Gas Operations Jobs FT Salaried Flor Ft_-Myers-Construction-Supervisor-Flor-33905
Ft. Myers, Florida, US, 33905 Gas Operations Jobs
Natural Gas Apprentice position - PAID TRAINING
N. Miami, Florida, US, 33162 Jun 13, 2019 0.00 mi Gas Operations Jobs FT Hourly Flor N_-Miami-Natural-Gas-Apprentice-position-PAID-TRAINING-Flor-33162
N. Miami, Florida, US, 33162 Gas Operations Jobs
Financial Analyst
Tampa, Florida, US, 33602 Jun 13, 2019 0.00 mi Finance and Accounting FT Salaried Flor Tampa-Financial-Analyst-I-Flor-33602
Tampa, Florida, US, 33602 Finance and Accounting
Continuous Improvement - Master Black Belt
Tampa, Florida, US, 33602 Jun 8, 2019 0.00 mi Other FT Salaried Flor Tampa-Continuous-Improvement-Master-Black-Belt-Flor-33602
Tampa, Florida, US, 33602 Other
Power Line Workers --- Lineman or Troubleman (varies) ***multiple locations available***
Tampa, Florida, US, 33619 Jun 8, 2019 0.00 mi Power Line Crew Careers FT Hourly Flor Tampa-Power-Line-Workers-Lineman-or-Troubleman-%28varies%29-multiple-locations-available-Flor-33619
Tampa, Florida, US, 33619 Power Line Crew Careers
Territory Manager FL Gas Ops (South Florida - Dade/Broward, Jupiter, SW Florida, Sarasota)
N. Miami, Florida, US, 33162 Jun 4, 2019 0.00 mi Gas Operations Jobs FT Salaried Flor N_-Miami-Territory-Manager-FL-Gas-Ops-%28South-Florida-DadeBroward%2C-Jupiter%2C-SW-Florida%2C-Sarasota%29-Flor-33162
N. Miami, Florida, US, 33162 Gas Operations Jobs