Customer service

Customer Service Professional Careers

TECO Energy’s customer service professionals (CSPs) are typically our gas and electric customers’ first point of contact. Each year, they answer over 2 million gas and electric service calls across three Customer Contact Centers (North Miami and Tampa, FL; Albuquerque, NM) with one goal in mind—ensure the customer experiences quality service with each interaction.

TECO hires both bi-lingual (English/Spanish) and non-bi-lingual team members. Once training is completed, shift hours are based on business needs and seniority. New team members work a daytime shift that ends as late as 6:30 p.m. There is a shift differential for bi-lingual CSPs.

New CSP classes are held two to three times a year. Due to the overwhelming interest in the position, the application period can close quickly. Prospective CSPs are encouraged to establish a profile and upload a resume to this site to be able to complete the application process quickly when the hiring of a new class opens.

Employee Profile

I love working for New Mexico Gas Company, because safety is what we pride ourselves on. I work hard to make sure our customers receive smiling service, while the company works on making sure I return home safely to my family. I truly feel valued and respected--from my superiors to my peers-- every day. It is truly a good home away from home.

Beverly, Sr. Call Center Representative, New Mexico Gas Company

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Engineer for Power Electronics and Energy Storage Controls
Tampa, Florida, US, 33602 Aug 4, 2020 0.00 mi Engineering Careers FT Salaried Flor Tampa-Sr-Controls-Systems-Engineer-Flor-33602
Tampa, Florida, US, 33602 Engineering Careers
Financial Auditor (Experienced Staff or Senior)
Tampa, Florida, US, 33602 Aug 4, 2020 0.00 mi Finance and Accounting FT Salaried Flor Tampa-Financial-Auditor-%28varies%29-Flor-33602
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Service Tech/Senior Service Tech
US, 87571 Aug 4, 2020 0.00 mi Service-TechSenior-Service-Tech-87571
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Water & Fuels Analyst
North Ruskin, Florida, US, 33570 Aug 3, 2020 0.00 mi Skilled Craft Careers FT Hourly Flor North-Ruskin-Water-&-Fuels-Analyst-Flor-33570
North Ruskin, Florida, US, 33570 Skilled Craft Careers
Crewman/Senior Crewman
Artesia, New Mexico, US, 88210 Aug 3, 2020 0.00 mi Gas Operations Jobs FT Hourly New Artesia-CrewmanSenior-Crewman-New-88210
Artesia, New Mexico, US, 88210 Gas Operations Jobs
Operations Rep/Senior Operations Rep
US, 87401 Aug 3, 2020 0.00 mi Operations-RepSenior-Operations-Rep-87401
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Operations Rep/Senior Operations Rep
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Payroll Analyst
Tampa, Florida, US, 33602 Jul 30, 2020 0.00 mi Human Resources FT Salaried Flor Tampa-Payroll-Analyst-Flor-33602
Tampa, Florida, US, 33602 Human Resources
Plant Accountant I - Electric Utility
Tampa, Florida, US, 33602 Jul 29, 2020 0.00 mi Finance and Accounting FT Salaried Flor Tampa-Plant-Accountant-I-Electric-Utility-Flor-33602
Tampa, Florida, US, 33602 Finance and Accounting
Compressor Tech / Senior Compressor Tech
US, 87013 Jul 28, 2020 0.00 mi Compressor-Tech-Senior-Compressor-Tech-87013
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