Customer service

Customer Service Professional Careers

TECO Energy’s customer service professionals (CSPs) are typically our gas and electric customers’ first point of contact. Each year, they answer over 2 million gas and electric service calls across three Customer Contact Centers (North Miami and Tampa, FL; Albuquerque, NM) with one goal in mind—ensure the customer experiences quality service with each interaction.

TECO hires both bi-lingual (English/Spanish) and non-bi-lingual team members. Once training is completed, shift hours are based on business needs and seniority. New team members work a daytime shift that ends as late as 6:30 p.m. There is a shift differential for bi-lingual CSPs.

New CSP classes are held two to three times a year. Due to the overwhelming interest in the position, the application period can close quickly. Prospective CSPs are encouraged to establish a profile and upload a resume to this site to be able to complete the application process quickly when the hiring of a new class opens.

Employee Profile

I love working for New Mexico Gas Company, because safety is what we pride ourselves on. I work hard to make sure our customers receive smiling service, while the company works on making sure I return home safely to my family. I truly feel valued and respected--from my superiors to my peers-- every day. It is truly a good home away from home.

Beverly, Sr. Call Center Representative, New Mexico Gas Company

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Talent Acquisition Specialist
Tampa, Florida, US, 33602 Sep 17, 2021 0.00 mi Human Resources FT Salaried Flor Tampa-Talent-Acquisition-Specialist-Flor-33602
Tampa, Florida, US, 33602 Human Resources
HR Systems and Data Administrator
Tampa, Florida, US, 33602 Sep 17, 2021 0.00 mi Human Resources FT Salaried Flor Tampa-HR-Systems-and-Data-Administrator-Flor-33602
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Mgr Talent Acquisition
Tampa, Florida, US, 33602 Sep 17, 2021 0.00 mi Human Resources FT Salaried Flor Tampa-Mgr-Human-Resources-Flor-33602
Tampa, Florida, US, 33602 Human Resources
Sr Manager, Human Resources
Tampa, Florida, US, 33602 Sep 17, 2021 0.00 mi Human Resources FT Salaried Flor Tampa-Sr-Manager%2C-Human-Resources-Flor-33602
Tampa, Florida, US, 33602 Human Resources
Business Development Manager Sr
Tampa, Florida, US, 33602 Sep 17, 2021 0.00 mi Other FT Salaried Flor Tampa-Business-Development-Manager-Sr-Flor-33602
Tampa, Florida, US, 33602 Other
Manager Business Development
Tampa, Florida, US, 33602 Sep 16, 2021 0.00 mi Gas Operations Jobs FT Salaried Flor Tampa-Manager-Business-Development-Flor-33602
Tampa, Florida, US, 33602 Gas Operations Jobs
Manager, Integrity Management
Albuquerque, New Mexico, US, 87109 Sep 16, 2021 0.00 mi Engineering Careers FT Salaried New Albuquerque-Manager%2C-Integrity-Management-New-87109
Albuquerque, New Mexico, US, 87109 Engineering Careers
Energy Manager
Tampa, Florida, US, 33602 Sep 16, 2021 0.00 mi Gas Operations Jobs FT Salaried Flor Tampa-Energy-Manager-Flor-33602
Tampa, Florida, US, 33602 Gas Operations Jobs
Supervisor Stores
Mulberry, Florida, US, 33835 Sep 15, 2021 0.00 mi Other FT Salaried Flor Mulberry-Supervisor-Stores-Flor-33835
Mulberry, Florida, US, 33835 Other
Security Admin Analyst (Varies)
Ybor City, Florida, US, 33605 Sep 15, 2021 0.00 mi Information Technology Jobs FT Hourly Flor Ybor-City-Security-Admin-Analyst-%28Varies%29-Flor-33605
Ybor City, Florida, US, 33605 Information Technology Jobs