Customer service

Customer Service Professional Careers

TECO Energy’s customer service professionals (CSPs) are typically our gas and electric customers’ first point of contact. Each year, they answer over 2 million gas and electric service calls across three Customer Contact Centers (North Miami and Tampa, FL; Albuquerque, NM) with one goal in mind—ensure the customer experiences quality service with each interaction.

TECO hires both bi-lingual (English/Spanish) and non-bi-lingual team members. Once training is completed, shift hours are based on business needs and seniority. New team members work a daytime shift that ends as late as 6:30 p.m. There is a shift differential for bi-lingual CSPs.

New CSP classes are held two to three times a year. Due to the overwhelming interest in the position, the application period can close quickly. Prospective CSPs are encouraged to establish a profile and upload a resume to this site to be able to complete the application process quickly when the hiring of a new class opens.

Employee Profile

I love working for New Mexico Gas Company, because safety is what we pride ourselves on. I work hard to make sure our customers receive smiling service, while the company works on making sure I return home safely to my family. I truly feel valued and respected--from my superiors to my peers-- every day. It is truly a good home away from home.

Beverly, Sr. Call Center Representative, New Mexico Gas Company

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Utility Tech IBEW U7
Sarasota, Florida, US, 34240 Aug 17, 2022 0.00 mi Gas Operations Jobs FT Hourly Flor Sarasota-Utility-Tech-IBEW-U7-Flor-34240
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Supvr Facility Services
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Tampa, Florida, US, 33602 Aug 16, 2022 0.00 mi Communications FT Salaried Flor Tampa-Change-Enablement-Analyst-Flor-33602
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Senior Category Manager - Materials
Tampa, Florida, US, 33602 Aug 16, 2022 0.00 mi Other FT Salaried Flor Tampa-Senior-Category-Manager-Materials-Flor-33602
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Senior Category Manager - Services
Tampa, Florida, US, 33602 Aug 16, 2022 0.00 mi Other FT Salaried Flor Tampa-Senior-Category-Manager-Services-Flor-33602
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Tampa, Florida, US, 33619 Aug 15, 2022 0.00 mi Power Line Crew Careers FT Hourly Flor Tampa-Lineworker-Flor-33619
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Design Tech III (Varies)
Tampa, Florida, US, 33619 Aug 15, 2022 0.00 mi Engineering Careers FT Salaried Flor Tampa-Design-Tech-III-Flor-33619
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Corrosion Apprentice
St. Petersburg, Florida, US, 33713 Aug 15, 2022 0.00 mi Administrative FT Hourly Flor St_-Petersburg-Corrosion-Apprentice-Flor-33713
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Corrosion Coordinator
Orlando, Florida, US, 32801 Aug 14, 2022 0.00 mi Gas Operations Jobs FT Hourly Flor Orlando-Corrosion-Coordinator-Flor-32801
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